Very disappointed, we would never spend so much on a room only but decided to treat ourselves over the Christmas break.
On arrival we decided to go with the valet parking as there was no other option other then street parking or a public carpark across the way, valet cost € 30.00 for them to just turn the car around and leave it outside the front door all night, not what we expected for € 30.00
Breakfast was € 25 each which we paid and then after thinking about it decided it was too much, requested refund took about 20 minutes.
No help with bags even with myself on a crutch.
Room cold and outdated, serious draft at the window had to keep the aircon on at 30 degrees all night to keep the room some way warm. Mini bar fridge in room but empty.
Most of the bar staff where polite but very slow and obvious they didn't want to be there.
No toilet on the ground floor for the bar, had to go up the stairs to the toilets.
Emergency exit corridor and stairs was cluttered with excess furniture, good luck if something happened and people needed to use the fire exits.
Far from a 5 star hotel. Have stayed in a lot nicer 3 star hotels.
翻譯