Ramada Conference Centr by Wyndham Lexington North

El cuarto qué reservamos era no fumadores, pero apestaba a cigarr9 todos los pasillos. La puerta no cerraba, finalmente nos cambiaron de cuarto a otro qué no tenia televisión, el baño tenia partes rotas, la bañera se tapaba. La comida no era tan nutritiva. Las instalaciones del hotel son viejas, nada que ver con lo que ofertan en su página. Las albercas cerradas, fuera de servicio. El gimnasio, obsoleto. En el estacionamiento del hotel, había una camioneta llena de basura, que apestaba.

Muy mala experiencia. Muy mal mantenido el hotel. Sucio. Desayuno muy malo. El personal de recepción poco amable. No dan buenas soluciones a los problemas. Hotel muy mal mantenido. Ajado, oscuro, todo muy viejo y anticuado.

The staff tried their best, but they had so little to work with. WARNING: The exterior doors do NOT lock; the entire inside is open to the surrounding slum neighborhood. The hallways stink of (what seems like) 1970’s lingering stale cigarette smoke… 4 of 5 luggage carts have flat tires making them useless; the one good one had 1 of 4 vertical structure bars broken off entirely… NO POOL - CLOSED PERMANENTLY… far less of breakfast than previous years… room cards fail every-other-day… neighborhood is terrifying slums; security fences broken through for neighborhood access; many sketchy people wandering the hotel parking lot… entire hotel is falling apart & needs to be leveled… we’ve been coming here annually for 5 wonderful years, but this year was a horrible & dramatic decline in all areas of quality & local neighborhood. The great staff look spent & exhausted, given no ownership support & dilapidated facility (probably understaffed too), and one said they never know if they’ll come to work tomorrow to an out of business facility. Very sad, but I simply don’t feel safe staying here.

Blood and hair on the bathroom floor what looked like blood on the sheets the smell of **** up and down the hallway?Dogs barking, music blaring, no hot water the list goes on. It was the Worst stay I’ve ever experienced.

Hotel Ramada north I really enjoy my stay all services so good I especially thanks to Mr goldy Sharma he was clean my room and so kind and helpful person I definitely come again whit my family .thanks mr goldy for your services best of luck for your future

Okay, I made a reservation for this hotel in FEBURARY of this year! The reservation was for an accessible room. I get to the hotel, and they did not have any ACCESIBLE ROOMS!!!!!!!! I HAD A RESERVATION THAT I MADE IN FEBUARY!!!! I guess they staff is not TRAINED to look at reservations. They lady at the front desk, was somewhat apologetic and had a king room available and took me to see if it would be acceptable for our needs. That was a big NO! A wheelchair could never get through those doors! She told me I could cancel without any penalties. I did. I could have spit nails I was so mad! I HAD A RESERVATION!!!!!! So, there I was in Lexington without a place to stay! Poor customer service! I normally stay at Wyndam properties, and I am a rewards member, but after this experience I don't want to stay at another Wyndam hotel!!!!!!!!!!!!!!!!!