We picked this hotel for 3 main reasons - 1. it's location (close to UNT, Denton), 2. they had a suite that had 2 full bedrooms each with their own bathroom and doors that closed, and 3. all of this at a very reasonable price. There were pluses and minuses, and in the end I think because of the availability of the two room, two bathroom suite, and the friendly staff we are likely to return. First, the Cons: 1) The room wasn't the cleanest we've stayed in. There were a couple hairs still visible in the bathroom (in the shower and on the bathroom floor), the door to the bathroom was obviously dirty, the lower cupboards in the kitchen had splattered food dried to them that I scrubbed off when we arrived, and the tiled kitchen area needed swept badly. It always disappoints me when I see a dirty hotel room. I feel like even if your property needs an update, could use some paint or newer carpet or has some askew wallpaper, the easiest and best impression you can make is by presenting a clean room to your guests. 2) I got up to use the bathroom in the middle of the night one night and found a millipede crawling on the bathroom floor. I get it, Texas is warmer and wet. I killed it and flushed it, but still not something you're excited to see. 3) The third morning we were there, they basically ran out of food at breakfast or, at the very least, they could not keep up with the extra people. According to their front desk, they had a full house the night before and they must have been short-handed for the breakfast food shift. I understand that this was a holiday weekend, but I don't think that they planned very well. 4) The hot tub, which was the 2nd most important reason we chose this hotel, was empty and non-functioning. If we would have known ahead of time, we may have chosen to stay elsewhere. It was disappointing. We were also informed by other guests that the indoor pool water was very cold. So, we didn't take a dip in there, either. 5) The dishwasher was seriously loud when it ran for the first 30 minutes or so. We tolerated it, but in that small of a space, the sound was amplified. 6) The fireplace wasn't working. According to the front desk, all of them were unusable and would be updated in the future. This was another reason we chose this hotel. It would have been a nice feature to take the chill out of the rainy days and added to the general comfort of the experience. Again, it would have been nice to know ahead of time. Pros: 1 and 2) Having the two bedrooms with doors that close and each with our own bathroom was A-MAZ-ING! Each room was arranged slightly different. One bathroom had more counter space, one bedroom had slightly more walking space. No one could complain about dad's snoring or sister talking in her sleep. If you got annoyed with each other, you could step into the other room to watch TV and shut the door. There was even a pull out couch in the living room, if you so desired. 3) The table was big enough
89 評價