聖安東尼奧海洋世界/拉克蘭Residence Inn 飯店(Residence Inn San Antonio SeaWorld®/Lackland)

La chapa de la hab q nos asignaron, no funcionaba. La recepcionista se negó a darnos otra habitación, hubo q esperar más de media hora hasta q llegó un técnico y abrió la chapa. Pedimos limpieza de la hab, nunca la hicieron. El desayuno termina 9:30 hrs, a las 9:00 ya no había casi nada y se negaron a resurtir. WC con fuga de agua. Gritos y risas en habitación contigua hasta la madrugada . Nadie puso orden.Nada recomendable.

Muy amplio el hotel el general. Las camas muy cómodas con sábanas y cobijas de excelente calidad. Y la cocina un plus.

I booked and paid for a 2 bedroom. When I arrived the clerk asked if I recently booked the room because their were no more 2 bedrooms available. We ended up staying in 2 separate rooms.

Booked for a two bedroom suite, but did not get the same. Instead provided 2 single bedroom suite.

The general manager was very helpful as the AC had gone out before we arrived, they made arrangements for us to stay at a nearby hotel. AC ended up being fixed so we did stay at the Residence Inn. Everyone was so friendly & helpful during our stay.

Staff was incredibly friendly and helpful. Great size rooms and clean!

The people were outstanding and it was a nice quite weekend. The place was clean and our room was in excellent condition.

We went for vacation from new york we really loved it the things is when you stay in this hotel you get a lot positive vibes its so good.

We had a two bedroom suite and the air-conditioning was not working and they would have someone to fix it. So we had to move to a 1 bedroom and the bed was awful. We complained about the bed and then we had to move again. We moved twice