Great Service very friendly employees Great locación close to restaurants and shopping malls also in a safe area Great Restaurant excellent for breakfast your food manager Armando and his team congrats They closed the spa but they can recommend a masseuse who is excellent
Stayed there for 4 nights Tur business while in town. Clean, modern hotel, spacious rooms. Nice pool and gym. Nearby parking. Breakfast was rich and tasty. Shower was super clean. Corridors weee well maintained. Staff at the reception was super friendly at all times. Go there !
匿匿名用戶Excellent hotel, very comfortable & spacious room. Plenty of hbo channels & was easy to change language preference. The frigobar functioned perfectly & kept my frozen food frozen.
I heard some music for a short while, but it wasn’t late. I found the breakfast above average as the chef knows how to prepare eggs nicely (not pulverized or overcooked to minuscule crumbs), but the orange juice didn’t seem authentic.
Hotel staff was friendly & welcoming. My room was spotless!
訪訪客Un hotel bien ubicado, muy cerca del Centro y de la zona para comprar zapato en León, el desayuno es muy bueno y con variedad para que lo disfrutes, sin prisa y con la excelente atención de su personal. Se puede hospedar con familia o de negocios, cuenta con estacionamiento, centro de lavado, el acceso a las habitaciones es controlado. Vale la pena. Buen precio.
訪訪客Worst customer service I ever experienced. I stayed in room 260, and it has an A/C making terrible noise, impossible to sleep. I have addressed the problem to the staff, but never experienced such a ignorant, not interested attitude. The guy at reception and other staff showed basically zero interest in solving the problem. My request for an other room was denied, the housekeeping never showed up at my room etc... On top the room was not really clean ( never nice to find hair of previous guest in the bathroom, garbage can not emptied, etc..) I would not recommend a stay at this hotel, very poor service and lousy customer experience
訪訪客Las camas parecen piedras, las sabanas y cobijas sucias, la tv super vieja, el sistema de cable de pésima calidad, el recepcionista de la noche nefasto nada amable, el servicio del restaurante muy malo, solo un mesero, super viejas las instalaciones jamás regresaria