倫廷Stonehenge of Hepberg附近住宿

這家酒店靠近高速公路，如果您想參觀奧迪博物館或奧特萊斯村，這裡可能是您的不二之選。我們有一間家庭房，有四張床。還可以，但很小，只有一間小浴室。沒有地方放行李。早餐物超所值，酒店區域有充足的免費停車位。

非常乾淨舒適。對麪有個超市，買點食物很方便。離購物村比較近，如果自己駕車的話，5分鐘就能到達，開啟shopping模式

位於商務區的全新酒店。不過很平靜。靠近 Fransiz Haus 和 Autoverwertung Ibrahim 可能會有點限制，但我可以保證這絕對不會影響您的住宿質量。不是最便宜的，但如果能與 Centro Stuttgart 達成一筆划算的交易，那肯定是物有所值的。不適合您的常客，因為它離英戈爾施塔特的歷史中心很遠。

I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel (it is a joke 4 star with this kind of service). My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast. The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. However, on September 8th, during check-out, I was slapped with an additional charge of EUR 18.80. Why, you ask? Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card. So, I requested a simple reversal and consolidation of the charges into one transaction as per our booking. Shockingly, the front desk staff flatly refused to accommodate my request. When I insisted on speaking with the front desk manager, the manager come out and did not introduce herself, she is with a long golden hair. Of course, I expected senior staff should be able to accommodate my simple request or at least give me a good explanation why cannot, but it did not go what I expect, in fact, the situation went from bad to worse. Mandy Wunderlich, who I later discovered was the general manager based on her photo online, exhibited a shocking lack of professionalism and customer service skills. Instead of addressing the issue rationally, she raised her voice, used aggressive body language, and shouted at us to ”Go, Go!” This behavior was not only embarrassing but entirely unacceptable for a hotel that boasts a four-star rating. I was left astounded by this encounter. If a hotel's general manager, who is expected to set an example for the entire staff, behaves in such an appalling manner, it's no wonder the rest of the team lacks courtesy and professionalism. Individuals like Mandy should not hold senior positions in the service industry, tarnishing the reputation of the hotel and leaving guests with unforgettable negative experiences. In conclusion, my stay at this hotel was marred by abysmal service and a shocking display of unprofessionalism from the senior management. I strongly advise anyone considering a stay here to think twice and explore other options. This establishment does not deserve your hard-earned money, and its management should be held accountable for their disgraceful conduct.

Schöner erster Eindruck , ist alles sehr gepflegt und modern ausgestattet. Zimmer & Flure waren sauber, wie man es sich wünscht. 24std Check in hat einwandfrei funktioniert. Sehr übersichtliche und strukturierte Informationskarte zu allen Themen im und um das Hotel herum. Alles in allem ein sehr gutes Hotel.