杜威飯店(The Dewey)

The Dewey was a perfect place in our Lenox neighborhood for family visitors who came for Christmas. No continental breakfast on site, but Keurig machines are available in the main house kitchen. In-room coffee makers would be a great addition! Room 12 in the Carriage House is lovely.

We stayed in such a beautiful and comfortable room! (#4). The bed was soooo comfy, linens were perfect. The room was large, with big windows. Bathroom was also large with a fantastic shower. Tv had lots of channels. Towels were plush. It was a very luxurious stay!

We booked two rooms for one night. First, the positive: very comfy bed and pillows, very clean and tidy, nice common room, quiet, nice proximity to Stockbridge, cute town, ease of booking and checking in, good reminder texts, ease of checking out. And next, the challenges to address: our TVs remotes didn't align with the instructions left in the room so they wouldn't work, our room temperature was very hot and couldn't be adjusted, staff didn't respond to my multiple attempts to communicate about the heat via the text number they provided, the wall fan didn't work, breakfast was unimpressive (sugary granola, sugary yogurt, blueberries, plastic-wrapped sweet rolls, bread to toast). If the Dewey will provide human contact during the stay and upgrade their breakfast (and coffee), they'll have an outstanding business. I hope they'll do just that, and I'll stay there again.

There was no one there. Lovely location and room but the breakfast was lame. No staff to assist you. No personal touch. Had to go to a different hotel to get my key. Only human contact was via text. Not exactly warm and welcoming.

This was a ver nice stay; I was sorry that I planned for just one night here. The communication before check in was excellent, the room was spacious and nicely furnished, and the breakfast was nice. Close enough to walk to a few restaurants.

The location was excellent, right outside the heart of Lenox. The porch and reading rooms were a great place to relax, play board games and have a morning coffee. Check in and check out was simple and there was always complimentary snacks and coffee.

This place is just gorgeous. Like being at home with living room,kitchen,sitting room and grounds to wonder around and a room that was beyond beautiful and comfortable. The Dewey is within walking distance to some great restaurants and shops. I was hoping for a more B&B breakfast but there were plenty of bagels,muffins,fruit and cereal available. We would definitely stay here again.

Your low staffing approach might be appropriate if I wasn’t paying over $300 for a room. Very cute old building, but your requirement that a drive a mile away to check in, and there, summon a human by txt is strange, to say the least. Bellman for my luggage? 😂haha! But the coup de gras was the provided “breakfast” — a bowl of cereal and a request to buss my own dishes to the sink? If this wasn’t serious it would be a laugher in an accommodations magazine or blog: In the “What Can You Get Away With These Days” section. Really? I wish this was a forum where my observations might be viewed by others who were considering this “charming inn”.

The Dewey was a severe disappointment, the carriage house that I stayed in was in need of repairs, including a very worn carpet, tacky broken aluminum door, tacky fixtures. The grounds were strewn with broken furniture and the breakfast was terrible, not a single hot item.