新密涅瓦萊頓城市飯店

Hôtel situé près du canal inaccessible aux voitures.Il faut stationner dans un parking éloigné de l'hôtel pour 23€. Hôtel vieillot sans ascenseur.Chambre très chère (180€) donnant sur une terrasse en zinc et salle de bain glaciale sans chauffage.

I’ll start with the positives the hotel wise excellently located, the beds were surprisingly comfy and the ground floor reception is nicely decorated. Unfortunately the negatives far outweigh the positive. We booked a luxury double room, on arrival we were given room 19. Essentially this is a forgotten attic room. The decor is dull dated & worn. Twin beds not even a headboard just two grotty scatter cushions. The bathroom sink was cracked and there was an over bath shower that was cramped and poor water pressure. After I complained they moved us to room 2 for the remainder of the stay. This is a first floor front room. This is the blue striped room from the photos it looked quirky, in reality it’s grotty, dated and poorly executed. Huge bed, big enough for 3 adults, with 2 pillows. No sound insulation between the room above when the guests in the room above moved the whole room shook. There are three large single glazed overlooking the canal unfortunately this meant we could hear noise from the street & bars etc. There is an over bath shower the fitting is broken so cannot be adjusted & the shower head kept falling down. The sink plug was blocked with dirt. We paid for the breakfast and regretted doing so- it’s basic & the fruit juice tasted watered down! We wish we’d gone out for it. The staff were surley. I had to arrange with the housekeeper to move rooms, it was too difficult for the receptionist. I appreciate this is a very old building but there was no excuse for the condition. I would recommend you stay elsewhere.