This is the 3rd time that the heater is broken. The pool is super hazardous. My son got a 6 inches wound on his leg. Food is also the WORST. they have a corkage of the food you buy outside but they don’t improve their food! Rooms are not cheap! So disappointed
翻譯
訪客用戶
豪華大床房
入住於 2025 年 8 月
家庭出遊
1 則評論
9.5/10
極佳
發布於 2025 年 9 月 28 日
The hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
翻譯
匿名用戶
山景豪華雙床房
入住於 2025 年 8 月
家庭出遊
1 則評論
3.0/10
發布於 2025 年 9 月 9 日
The Front Desk Officer named Vanessa Bataller together with one female and male are not accommodating. I waited for ten minutes for them to arrive. One staff in orange uniform keeps on following us even in the bathroom and it is so weird. The room is big but there were lots of cockroaches in the table and glass door. The guy in the picture with glasses asked us if we have a booked room otherwise we are not allowed to go inside since there are artists who checked-in. So rude and unprofessional.
翻譯
Daryl Dai
豪華大床房(帶馬榮火山景)
入住於 2025 年 7 月
好友出遊
11 則評論
9.5/10
極佳
發布於 2025 年 10 月 5 日
The Oriental, is such a perfect hotel to stay when it comes to seeing Mt. Mayon in your balcony view and when you have your eat! What I like for this hotel is they have plenty of parking spaces, hospitable and warm staffs, the amenities are complete and the room is so clean. The food are nice too.
翻譯
6/10
Eloi Cruz
豪華大床房
入住於 2025 年 8 月
夫妻/情侶出遊
1 則評論
10/10
超棒
發布於 2025 年 9 月 7 日
Thank you The oriental hotel for a very relaxing staycation. We 100% recommend your place for all types of travellers.
翻譯
MARVIN GERONA
豪華大床房
入住於 2025 年 9 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 10 月 13 日
Excited to wale up early just to eat their delicious breakfast buffet 🫶
My experience was so terrible, it caused so much disappointment. The wifi connection is very bad, there’s a water interruption and they cannot even provide, the lobby was extremely hot, the linen smells bad and most of the sink is clogged. NOT A 4 star experience for this expensive hotel.
住宿方回覆: MABUHAY! Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town
訪客用戶
帶馬榮山景的豪華雙人房
入住於 2025 年 7 月
家庭出遊
1 則評論
6.0/10
發布於 2025 年 8 月 9 日
Booked for two rooms, staff assigned us far from each other. One room smells terrible. Service is bad, inattentive staff. Waited for more than an hour for 1 room to be ready. No coffee table and chair at the terrace for us to enjoy the view. Water heater is not functioning well for both rooms.
Location and the view is good. Breakfast is ok.
Thank you so much for the accomodation. staff are very nice and good
翻譯
住宿方回覆: Mabuhay! Thank you for providing feedback on your recent stay at our hotel. We truly value your satisfaction with our staff's service. We look forward to welcoming you back in the near future.
住宿方回覆: I'm sorry to hear about your disappointing experience. It sounds frustrating to encounter cold bath water and limited amenities, however, you may have asked for an assistance just by dialing "0", and our employees will be glad to assist you. For the amenities, we have everything that you need in the comfort room, there is a coffee - tea making facility, cable-TV and so on. Also, we offer breakfast buffet for our guests. Thank you again, hope to see you soon at The Oriental Legazpi!
訪客用戶
豪華大床房
入住於 2024 年 6 月
夫妻/情侶出遊
1 則評論
9.0/10
滿意
發布於 2024 年 7 月 21 日
Staff is very accommodating, spa massage is OK too, although the spa should not have 75min services if they have clients appointed every hour so you just have to select from their 1 hour services
翻譯
住宿方回覆: Dear valued customer,We sincerely appreciate your feedback regarding our staff's exceptional service. Your positive remarks will be conveyed to our team members to acknowledge their dedication and commitment. Regarding the spa concern, please be assured that we will address this matter promptly.Thank you for choosing our services and sharing your feedback.