Arrived at the hotel with the booking confirmation, all paid for in advance, to be told there were no rooms left for us. Staff didn't care, were rude an unapologetic, and left us homeless on the doorstep 4 hours from home, then proceeded to carry on laundry duties while we stood there with nowhere to go. AVOID LIKE THE PLAGUE. THEY ALSO CHARGE £30 WEEKEND PARKING WHICH ISN'T ADVERTISED ON ***********
翻譯