My Girlfriend and I slept at this hotel for three nights, the room was clean, and the bed was comfortable. The room was pretty shabby - we were asked upon check-in at 9 pm to provide a 150 euro deposit, which was a surprise as this was not mentioned on any of the booking information, and caused additional stress, as we thought we had the exact amount of euros available in cash to pay for the room. It's brash requesting a deposit on a room already in such a poor and dated condition. We had no problems with the return of the deposit. However, we were prudent and took photos of the room upon arrival to ensure we protected our deposit; I recommend always doing this, being a Building Surveyor by profession. On the third evening of our stay, the manager was rude and defensive and said as we were checked in already, other guests took her priority; this was despite her staff pre-arranging this time with us so that we could raise our queries with her; my girlfriend had appeared to have been charged twice for our room. They, therefore, wasted our time. No apologies were offered; the manager seemed to have no care. However, John and Yasmine were helpful at reception, assisting us with checking out, so kudos to them. The saying buy cheap pay twice does apply here, but on reflection, we paid 285 euros for three nights; this is not cheap for a budget hotel and fails to reflect the quality of the room or service delivered we would expect at this price, at 180 euros the dilapidation would not have been a problem.
42 評價