拉斯維加斯薩默林科技拉昆塔溫德姆套房飯店

The room was clean, comfortable and inviting. I like that they have a small refrigerator, microwave and even a hairdryer. The restroom has a walk in shower which is great for my handicap needs. The only downside is that they started charging $10.00 a night for parking. All the fees add up. It was my fourth time staying at La Quinta and it was the first time they charged me to park there. I don't think I will stay there again because of the parking fee.

The front desk representative was nice and did all she could do. The room on the other hand was unsanitary. Walked into room and was hit with the smell of mold. Furniture in setting area was stained tattered and dirty. Blood on walls and chair. Bathroom had mold and was not clean. There was no way we could stay there due to the mold as I was having a severe reaction and was nauseous. ******* contacted the hotel and we were provided a full refund and made reservation at another hotel outside of *******.

Keys did not work properly. The bathtub was clogged, no hot water, shower curtain smelled horrible. Floors were filthy, I spilled water on the bathroom floor and cleaned it. The towels were black after I wiped the spill.

The room itself needs some serious attention. Not the daily housekeeping kind of attention….that was good. But the deep down overhaul of the room. The door handle was questionable. The handle flopped down and had to be “reset” in order to gain entry into the room. The security latch metal plate was barely attached to the door. It seems like it’s a known issue as it looked like there had been work done on the door. The room…spacious and that was nice. But everything was nicked or dirty or repaired. The doors and walls need to be cleaned. And the furniture. Ewwww. I’ve seen better cleaner chairs for free on the side of the road. The yellow chair was gross…it has stains and dirt and is frayed. Pretty sure there was two dried up blood spots on the arm. The couch was a bit better, but still I covered the seating part with towels. I was unwilling to walk barefoot anywhere in the room. The area around the hotel needed some picking up as well….and cleaning. These issues aren’t daily cleaning issues but long term use issues. The location is ok. But to be honest I don’t think I’d stay here again unless I knew it had been renovated or something. It just felt unclean and gross.

Front desk clerk was very unfriendly, and extremely rude. I explained I chose because of location and they had a hot tub. When I was checking in , she told me it (hot tub) was unfortunately under repair indefinitely, then offered no solution as far as customer service. Only a horrible attitude. What ever happened to customer service? I am still waiting on a refund.