拉戈Walmart Supercenter附近住宿

I booked this for my wife to attend a religious speaker near by this hotel. My wife arrived late and was not greeted how any customers should be greater. ONLY ”ID PLEASE!” As my wife searched for her ID he said another ”I SAID I NEED YOUR ID” The next day I get a call from the woman at the front desk say that I was staying in two room and I would be charged and I needed to figure out what room I wanted to stay. I called my wife to ask what was the situation with the ac that made her change room. She did not change room nor complain about anything. The woman in the phone said ”Well we need to figure this out and someone needs to move the luggage to one room or we are going to bill you for both rooms” I told her she was wrong my wife was still in the original room. I ask to talk to the manager she told me they would not call till Monday. Insulting us and insinuating that we were defrauding an inn keeper. Stay June 23 to June 25. I have messaged in the app and the text message service the hotel uses with out any responses.

我開始說這個家庭假期是甜蜜而酸的。 看了看四周,我擔心了,因爲有些評論我決定還是留在這裏。 我先從積極的事情開始。 早餐-非常好,有各種雞蛋、薄煎餅、水果、穀類食品、麪包等。早餐站的Penny女士很好,很有禮貌。 分配的房間乾淨,牀舒服 * 現在讓我們一起走下個... 1.我們大約在下午6點到達,我開始向前台代理的女士登記,我不會說她的名字,但Y星(非常不專業)告訴我我登記了。我(什麼?)不對不起,我們剛到,她(是的,你)不,然後她提到另一個人的名字,用我的姓,然後說你確定你不......所以另一個人出現在大廳,因爲他們分配錯了房間...這意味着他們沒有檢查就分配了其他人到我的房間,並且比較了身份證和信用卡上的名字:|si,酒店經理來了,爲我重新分配了另一個房間對於另一位女士,前台女士說,這時沒有更多的家務助理,我是OMG,所以當我們終於到達房間後(終於),週日下午我告訴我丈夫,我們和孩子們在一起玩得很開心,讓我看看我是不是我繼續到FD去和那位先生(不要記得他的名字)談過,他說今晚的約會時間是149天,我說好吧讓我和我丈夫談談我回來,當我回去時,Y小姐,是誰在那裏,所以我說,嗨,我想看看我是否可以再延長一晚,她很好,159歲,我是OMG,我們又開始了,我是Y小姐!我剛才來這兒,他告訴我另一個價格,她沒有,他錯了,我在網上是136,你告訴我是159。你要知道,沒關係。此時我非常沮喪,我打電話給客服部,從一開始就解釋一切,他們打電話給酒店,那位女士告訴客服部的代理,沒有發生任何事,我就像什麼,所以現在她叫我騙子??? 當我們準備結賬時,爲了把櫻桃放在頂部,把行李放在車裏,我們注意到有人在停車場撞了我們的車(感謝上帝,這不算太糟),這時我非常沮喪!!!我們問了前台,猜猜怎麼着?!!!大樓的那邊沒有攝像頭!是的,在沒有鎖的門的一邊沒有攝像頭,任何人都可以進入大樓,進入房間。 我與酒店行業共事了15年多,這是一次糟糕的服務和體驗! 好人的照片,不好人!

Were there for a long 4 day weekend. The room had a small kitchenette, supplied with the basics. Bed was comfortable but the pillows definitely were not. Breakfast was really good. Had a good selection of good food. Staff was very friendly and attentive to our needs. Impressed with he key cards needed to operate the elevator.

全程最差的一個，說最後一個房間 進去一股煙味，晚上所有能關的袋子全部關牢，露在外麪的全部上了煙味，好在自己帶了睡袋 不然露宿街頭了

Under construction! we were not aware this hotel would be under construction. The gym facility is completely removed/closed. Great customer service. Just real inconvenience to have the construction happening during your stay. The smell of paint through out the hall ways is pretty strong. There is plastic up everywhere and front desk is a fold table. The hotel room door SLAM so hard everytime someone on the floor closed their door its heard thorugh out the entire floor and you feel like your room door slams with it. It really is disturbing at 2:00am, 3:00am..I woke up every time a door slammed. The staff is friendly and working the best with what they have as a set-up. Just make sure construction/paint/renovation is complete before booking.