蘭辛希爾頓逸林飯店

great location near all the gov offices. not much facilities, just the room. a bit dated but it was clean. would stay there again

Booked here for location, which was ideal for downtown area. The staff was friendly and helpful, including third party valet service which I highly recommend. My air unit didn’t blow cold air so that’s a thing. Secondly, I’m all for all families with kids to be on same floors. Kids were screaming at 1130pm running down halls. Not cool.

Three elevators for 11 story hotels. Only one working. Not uncommon to wait 15 minuets for the one elevator. On the first night the Fire Department was called to free guests from a stuck elevator. Breakfast buffet was open until 10:00am. arrives at 9:30 to find most pans were empty. One pancake and 2 pc bacon, no sausage, rolls or eggs. server advised they were closing in 1/2 hr and not going to refill the buffet. No problem charging my party of 6 for full rate. Other guests arrived shortly after us and were immediately seated to an empty buffet. Went to gift food shop on Saturday afternoon to pickup some sodas and chips for the 4 kids. Store was closed due to no staff. I reserved and was charged for a suit but given a junior suite with no explanation or credit. Frint desk advised they would pass on my complaints to the manager but was never contacted. We used the valet parking and on checkout I noticed we were charged $10 for late checkout. We checked out at 9:30am. When I questioned the charge, I was told it is automatically added to every valet parking bill. Seem as I questioned it they removed it. Very unprofessional for a Hilton property.

easy access to MSU, but roads are pothole filled! Parking NOT included with price to stay-and NOT convenient for out of state MSU parent going back/forth to hotel. Will not stay again due to this issue.

The hotel is not maintained. There were holes in the walls, and dehumidifiers hooked up to the ceiling throughout the lobby area. The staff were rude and unhelpful. When we requested the valet to retrieve our vehicle, it took him more than an hour. When we complained to the front desk . . . they told me it was not their problem! When I talked to the manager, he told me that it was not their problem. I will never stay in this hotel, or another Doubletree ever!

Stuck with no options No working phone in the room, no complementary breakfast, there was an additional charge for parking and room service was not an option. Along with what sounded like clanking pipes from the possible boiler or something all night. So it will be a hard pass for me for the next trip.