Upon arrival we waited 30 minutes in a very warm reception before we were greeted with no cold water.
However after the staff found us and started helping. They were really nice and I felt bad for complaining but we were on a romantic outing and needed some downtime after my wife had a miscarriage 2 days before birth. There was no chance of spa or massage as it was either fully booked or just not running.
For the price I could get the same service down the road, but I'll have a room with a pool. So we went down the road and paid 120 ringgit for a room which opens onto a pool.
It's all about comparing. And unfortunately this was money lost. But still a nice place just not worth the price.
翻譯