蘭卡威達什度假村的評論

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。得知您在住宿期間遇到的問題，我感到非常遺憾。這當然不是我們努力提供的服務或品質水準。我們將徹底調查此事，以確保我們的流程對所有客人都清晰且公平。我們將審查我們的設施，以解決任何安全和隱私問題，並確保將來不再發生此類事件。這是不可接受的，我們將與我們的客房服務團隊一起解決這個問題，以確保始終符合我們的標準。我們正在努力改善員工培訓，確保所有團隊成員都能有效地為客人提供協助。我們希望您可以考慮再給我們一次機會，以便將來為您提供更好的體驗。

住宿方回覆: Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your expectations.We apologize for the issues you encountered with the room size, cleanliness, and sound insulation. Your comments have been shared with our housekeeping and maintenance teams to ensure these matters are addressed promptly.While we are pleased that you found the exterior decoration to be satisfactory, we regret that the overall room experience and beach did not live up to your expectations.Dear Haowandemay,Your feedback is important to us as it helps us to improve our services. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Warm Regards,Ben Irwan SamuelGeneral Manager

住宿方回覆: 親愛的客人，非常感謝您的精彩點評！我們很高興聽到您住得愉快，並感謝您免費升級客房。很高興得知您晚上在泳池中度過了一段美好的時光，並且發現我們的工作人員友好且樂於助人。感謝您選擇我們的酒店並推薦我們！

住宿方回覆: 親愛的吳小姐，感謝您與我們分享您近期的入住體驗。我們感謝您精彩的評論，期待您的下次光臨。對於您在我們這裡度過的不愉快的經歷，請接受我最誠摯的歉意。我們感謝您花時間向我們提供建設性意見，以幫助我們更好地了解我們的服務並改進以更好地為我們的客人服務。

住宿方回覆: Dear Guest, Thank you very much for taking the time in sharing your experience with us at Dash Resort Langkawi. It is truly regretful and unfortunate that your visit was not a pleasant one. Please accept our sincerest apology for the service mishap that you have encountered during your stay, and please be rest assured your feedback has been forwarded to the leadership department to improve service quality. Once again, thank you very much for the feedback and we truly look forward to welcoming you back in the near future.

住宿方回覆: 親愛的克萊爾，感謝您向我們提出您的疑慮。對於您在入住期間遇到的問題，我們深感抱歉。得知您的房間清潔問題以及床鋪和設施給您帶來的不便，我們感到非常沮喪。不再發生。您的舒適和滿意是我們的首要任務，我們很遺憾這次未能達到要求。再給我們一次機會，我們將很高興有機會彌補您的不足，並為您提供大大改善的體驗。

住宿方回覆: 親愛的吳浩秋： 我們很高興歡迎您來到達什度假村。 感謝您在這個受人尊敬的平台上分享對您在這裡住宿的如此精彩的評價，我們對我們的服務和設施表示讚賞。 我們希望您在需要遠離家鄉的精緻休憩時再次想到我們。 保重，祝你有個美好的一週。 親切的問候， 埃芬迪·拉姆利 總經理

住宿方回覆: 尊敬的客人， 很高興聽到您認為我們的酒店是您來蘭卡威時必去的地方！我們很高興您欣賞我們美麗的地理位置、美味的自助早餐以及我們努力提供的優質服務。感謝您對我們的性價比的好評。我們期待您下次造訪蘭卡威時再次光臨！ 溫暖的問候， 本·埃爾萬·塞繆爾 總經理。

住宿方回覆: 尊敬的客人， 感謝您選擇入住我們酒店並分享您的正面回饋。我們很高興聽到您喜歡我們酒店的環境、位置以及晚上的音樂派對。 我們很高興我們的前台團隊能夠滿足您對安靜房間的要求，並且您發現他們很細心。您的舒適是我們的首要任務，我們很高興能夠滿足您的期望。 很高興聽到您喜歡豐盛的早餐和海濱用餐體驗。 我們很高興您發現我們的五一節假期價格與房間的品質相匹配，並且您認為這是值得的。 我們希望盡快歡迎您再次光臨，享受愉快的住宿體驗！ 問候， 本·埃爾萬·塞繆爾 總經理

住宿方回覆: Dear Guest,Thank you for you review. Glad you enjoyed the beach and the resort. We take note on the 3pm check in as our guest satisfaction has always been our priority. Hope to welcome you again in the near future.Warm Regards,Management

住宿方回覆: Dear Guest,Thank you for being our guest and for sharing your experience. It is a pleasure knowing you thoroughly enjoyed your stay at Dash Resort Langkawi. We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we appreciate you acknowledging our devotion. We appreciate the time you took to share your feedback and we look forward to serving you again soon. Should you require any further assistance, please do not hesitate to contact me directly.Kind Regards,Effendi RamleyGeneral Manager

住宿方回覆: Dear Guest,Thank you for your feedback! We're thrilled you enjoyed the location, swimming pool, and clean room. We appreciate your comments on breakfast and will work on adding more variety. Your satisfaction is important to us, and we look forward to welcoming you back!Warm Regards,The Management.

住宿方回覆: Dear Guest,Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at dash Resort Langkawi. On behalf of the team , I sincerely apologize for falling short of not only meeting your expectations, but ours as well. We take constructive criticism very seriously, and I have therefore passes your comments on to the relevant department so that the appropriate measures may be introduced which will help us to continue to improve our service and facilities.Kind Regards,Effendi RamleyGeneral Manager 

住宿方回覆: Dear Valued Guest,We’re thrilled your time with us was so amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience. First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Kindly be advised that our team is working on the case and will follow up accordingly. Have a wonderful day!Kind Regards,Effendi RamleyGeneral Manager