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4.8/5
很好
訪訪客我們在Umhlanga智選假日酒店度過了一次驚人的體驗。這必須是我體驗過的最好的服務之一(包括本地和國際)。會毫不猶豫地強烈推薦這家機構。入住很棒。布倫丹和團隊非常熱情,友好和高效。我們很快就被安置在房間裏,並被告知所有設施。我們作爲一個團隊旅行,團隊幫助我們獲得彼此靠近的房間,這非常方便。早餐很美味,服務超出了我們的預期。Trisha和團隊非常認真地對待他們的工作和服務客戶 - 就像他們自己的公司一樣。我的兒子想要巧克力鬆餅,他們專門爲他烤了它這是多麼神奇!我們早早離開機場,特里沙提出從早上5點開始準備早餐印象深刻,感激不盡。這必須是世界上最好的酒店之一。對團隊和領導表示敬意。強烈推薦任何人毫不猶豫地在這裏預訂。非常感謝
4.5/5
滿意
LLewis Makaza在首都珍珠酒店遇到了最專業和善良的工作人員。房間很棒,整潔。位置很棒,因爲海灘距離酒店只有幾步之遙。出色的團隊,擁有美妙的體驗和住宿
4.5/5
滿意
SSego Innocent MokgothuAmazing place
Top service
Worth another visit
Great for family, couples, business, caters for everyone
Close to the airport
Great quiet beach nearby
Friendly staff, all staff, security, cleaners, receptionists, barmen and women! Just great people and professional.
My to go to hotel in Durban
4.4/5
滿意
This is a comfortable business hotel. Rooms are decently sized and bathrooms are okay too, the washbasin is a small one though. Couple of bummers : Gave one glass bottle of water, replenishments were in the form of plastic bottles. If you ask for the same glass bottle (which I do because of environmental reasons), they don't give it. Breakfast was very decent and overall service was good. A big issue is that they dont have room service for food. They have only beverages that can be ordered to your rooms! The reason is 'we have many restaurants around us'. I found this to be funny. Hotel is well located and opt for higher floors for good views.
4.3/5
滿意
訪訪客用戶酒店地理位置優越,工作人員樂於助人,友好。我並不特別喜歡餐廳/客房服務菜單,因爲它的飲料菜單上只有奶昔。你必須詢問其他飲料,如葡萄酒,果汁,咖啡等。如果列出所有的飲料價格,那就更好了。我房間的水壺很髒,但客房服務和前台都道歉,很快就用乾淨的水壺代替了。酒店週邊每家咖啡館或餐廳都在9a.m營業,所以如果你像我一樣早起的鳥,建議支付酒店自助早餐。一天回來後,我學到了裝卸,發現除了燈和房間裏的電視外沒有動力。對於不知道它的外國客人來說,如果酒店可以將裝載時間表放在客房中,這可能是一個不錯的接觸,所以不會成爲一個不受歡迎的驚喜。牀很舒服,wifi通常很快。總的來說,我在酒店住得不錯。
4.2/5
不錯
TTraveldairies.A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall.
The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though.
Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late.
We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets.
Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP.
I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon.
One thing I can say is they don't listen and listening means you respect your business and your clients
I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments.
The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...
4.2/5
不錯
訪訪客I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi
4.1/5
不錯
Ccornflake酒店超級方便，對麪就是商場，門口有家牛排非常不錯，還有家circuscircuscafe7點就開門，早餐非常好吃。還可以讓前台預定4小時的city tour，也很不錯。性價比很高
4.1/5
不錯
LLondeka絕對是很棒的酒店。酒店值得每一分錢。我喜歡當我需要一個國際插頭時,我能夠得到一個插頭,工作人員總是願意幫助。早餐OMG!!!從未見過或品嚐過任何美味的東西。工作人員提供的食品和服務的多樣性是絕對特殊的!!!
3.6/5
KKash2309The resort has good facilities although there is no longer access to the nature reserve. The rooms are dated. Bath tubs seem to be from the 1990s. Furthermore, there are several rules and restriction’s about use of facilities, visitors and room allocation which are subject to management’s discretion. Some rules are enforced by smooth talking security guards who can ‘help you avoid a hefty fine’ for a small service fee. I understand the importance of rules in running a large resort however leaving their enforcement to the discretion of *****s is even more dangerous.
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