阿爾伯克基阿布奎基美鐵站附近住宿

我沒有給它5星的唯一原因是位置。據說業主做了一個很棒的工作,保持場地安全。我們在停車場和我們的房間感到安全。我們的房間非常好,很乾淨。更新到山地鄉村的感覺。前台的工作人員非常親切。價格實惠。我們完全會再次入住這裏。今天早上離開安全,休息了我們其餘的旅行。感謝你們成爲我們搬遷冒險的一部分,並在那裏讓我們休息一下!

Staff was great, everything else needs a huge up grade n what we paid n got for accommodations n services was piss pour!! Had to pay for internet, no microwave or mini fridge, broken ceiling fan, bed had lost its support. Great pillows !! Continental breakfest was not available to any Early morning AIBF customers. Only had one ice machine for the whole hotel. Outside pergola was broken in many areas. Small parking spaces. Great location from the balloon park n out bus ride location. No pool.

Great stay. Hotel is clean, staff are well trained and professional. Good location. Fair price. Best value for money. Works perfectly if you need quick shuttle svc to and from airport. Also shuttle svc anywhere in surrounding area.

To Whom it may concern, I was extremely underwhelmed by my stay at this hotel. First, checking in the gentlemen who helped me was rude. When I had to come back down to tell him my room key did not work, he talked to me as if I had never used a hotel room key before. I explained to him that when swiping the key, it kept turning red, then he realized he made a mistake and gave me a room whose key access did not work. Strike 1. The room did not have a fridge despite on their Marriott website, the amenities stated that a refrigerator was included. Strike 2. Out of the 5 nights we stayed, our room was only cleaned 2 times. We came back to the room usually around 3pm so we expected the room to be clean but unfortunately it was not clean 3 times. Also when our rooms were cleaned, we were always shorted towels. There were 3 guests in the room yet we always kept getting 2 towels. It was annoying that we had to keep asking for more towels. Strike 3 Since we had to ask for towels every day, asking for more towels was a hassle. Out of the 3 times I asked, only once did housekeeping bring an extra set. The other 2 times, no one ever showed up. Again frustrating that I started going to the pool area and grabbing towels from there. Strike 4. The morning manager for the bar/restaurant was incredibly rude. We wanted hot water to make tea and when we ask the morning manager our first morning, she wanted to charge us for hot water. That was absurd! It's water! When we tried again during the night manager, she was nice enough to bring us hot water when we brought our own bottle. Seriously it's hot water, no one should charge for that. Strike 5. I have stayed at Marriott hotels before, but this one was by far the worst one. The whole staff needs a new training session on hospitality.

6年有什麼區別!2016年我們在這裏的時候,完全不像現在絕對棒極了!整個4-story酒店的每個方面都是例外,從前台的精彩Kalina開始。由於其他地方的道路關閉,我們做了非常非常最後一分鐘的預訂,卡利娜不僅立即滿足了我們的需求,而且還像萬豪邦沃伊皇室一樣對待我們。我們非常感謝她的照顧。早餐是所有你可以渴望的冷熱,從6:30開始,凌晨4:30有美味的咖啡準備。大廳和場地一塵不染,停車區光線很好,你會認爲是中午。健身室擁有一切:機器,毛巾,水垢,免費重量,運動球。這是一個運行良好的操作,你會喜歡你的住宿。好節目,通用米格爾!

I recently moved to Denver from Albuquerque and still have a New Mexico Driver’s License. Upon check in I was asked for my ID and credit card. I was extremely disappointed that, instead of being thanked for being a Diamond member and receiving my two waters as usual, I was told that I couldn’t stay there because I’m a local. The staff suggested I stay at another hotel instead. I had to produce my lease agreement to prove that I live in Denver before I was allowed to check into my room for work. This “no locals” policy isn’t listed anywhere on their website, and this has been documented in my current case. I spoke with the supervisor that checked me in, and said she was the manager on duty, who assured me that Assistant General Manager JJ would give me a call. Unfortunately, I never received a call. When I tried to call him twice, I asked for the manager and he responded that he was the manager. I asked, “Hi, is this the manager JJ?” and he replied, “I’m the manager and I’m not going to give my name out for security purposes,” then he said he couldn’t hear me and started to get belligerent. I called back, he answered the phone, said hello, then screamed that he was on the phone to someone else and put me on hold. Since I cannot have my phone at my work site, I left it in the car and didn’t receive a call back during my stay. I will absolutely not be staying at this property again and will be informing all of my coworkers that the Homewood Suites up the road is much friendlier, overall more hospitable. I also hope the supervisor and the Assistant Manager both receive hospitality training. Some other issues about the property: I asked the front desk about police activity at the hotel and received a vague response, and then they brushed it off because hotel security had arrived, this made me feel unsafe. Last time I stayed at the property an individual had broken into and locked himself in the pool restroom until three security guards knocked down the door. The hotel is under construction and at one point me and other guests were made to walk under an active motorized scaffolding. There was garbage and construction materials littering the fire escape. These are very much safety concerns. Another complaint about the construction is that 75% of the parking lot is taken up by shipping containers, cranes or construction materials. There isn’t any instruction or indication on where to park.

The room is big and well lighted. Room is spacious. Shampoo, lotion, conditioner and bath soap is free. Cleaning is every other day. American breakfast included. Staff are nice. Pets are allowed. Parking also is big. The place is clean. With heated swimming pool

The staff was very friendly and accommodating; the room was clean and well maintained. We would definitely stay here again.

A knock on our door at 8pm my wife opened the door to be met by the front desk lady aggressively telling her “multiple complaints about excessive noise and shouting from our room, she had listened at our door and heard screaming and if she got one more complaint we would have to leave the hotel”. I called back down stairs as I was in shock - i thought she must have the wrong room - the only noise was from our perhaps boisterous 6 year old who was watching a kids show on YouTube kids. But she again reiterated “screaming” and that we would be forced to leave. In my opinion I don’t think you could find a quieter family. Certainly the TV would have made more noise. Shocking unbelievably bad customer service - simply asking us to keep the noise down as someone had complained would have been sufficient - but the instant escalation to leave the hotel…..left us feeling very upset. If we disturbed someone at 8pm in the evening, we are truly sorry. The noise insulation seemed good in the hotel - we only heard occasional doors closing and the freeway traffic outside. We had got in from dinner around 7:15pm after a 9 hour drive. After the complaint at 8pm we spent the next 45 mins whispering and stressing that somehow we were going to be put out in the street in a Saturday night in Albuquerque, before going to sleep. Needless to say it was a restless night sleep. As for the hotel, we stayed at a Holiday Inn Express hotel the night before in Fort Worth. So we had a direct compare and contrast. In Albuquerque the shower did not work and there was a problem with the functionality of the blackout shades. The breakfast was a little disappointing as there was only half of the items offered actually available (the sausage and biscuits were great). No yogurts, cinnamon roles, bread for toast. And there was a distinct absence of any staff replenishing food, or cleaning tables etc. Check in was also odd - we had booked a prepaid non cancellation 2 x queen bed room (for our family of 4). Arrived around 5pm. At check in “sorry I don’t have that room, but I do have a king suite with a sofa bed; the hotel is fully booked”. I explained that didn’t work for us, we needed two beds. After some time on the computer the lady said ok, I have a room for you “someone else is going to be disappointed when they check in tonight”. I have no idea what the criteria used to select disappointing a guest were. Overall something just not right with the way this property was running.

前台的專業性相比其他城市的Fairfield差一些，但是其他都是常規水平，乾淨整潔，但是早餐相對其他Fairfield沒那麼好。