Find us in the downtown area of St. Augustine, a 10-minute walk from the Old Town Trolley tours stop. The historic district with its many restaurants and shops is under a mile away. Ponce de Leon’s Fountain of Youth Archaeological Park is 10 minutes from us. Enjoy a free hot breakfast and a dip in our outdoor pool during your stay.
訪訪客用戶2024.07.20
We stayed at this venue for two nights for our trip to St. Augustine. The hotel was very clean and had been recently updated. The staff at the front desk were extremely friendly and helpful. We immediately felt comfortable there.
On the first day, we went to breakfast at 9:30. There were no egg products available and a couple of bits of sausage. There were NO FORKS!!! We spoke to the person who oversaw the breakfast and she apologized and said there were no forks. I complained to the front desk and they agreed to take the parking charge ($20/day) from our bill. The following day, the breakfast was fully stocked, even forks!
This hotel is a gem. Close to everything. We would definitely stay there again.
We enjoyed our stay at the Hyatt Place Vilano Beach. It was a close walk to a beautiful, clean beach. We were told the pool wasn’t warm, but turned out it was! We skipped swimming because we weren’t aware until it was too late. The breakfast was great and well stocked. We paid a little extra for a balcony but the view wasn’t good. Don’t waste your money on a balcony. We paid for valet parking which ended up not being necessary. There is plenty of street parking. It was overall a clean hotel and very friendly staff.
Unfortunately at the time when we were staying, there was construction at the beach. Access to the beach was closed. We have to walk all the way around for about 10 min to get to the beach. The location is great. Happy hour is a bonus. Live music in the evening.
when we arrived, there was water dripping from the ceiling onto the desk. We were told it was from humidity. There was also water dripping on the floor. The first room we were in was a very last room at the end of the hall. even tho We reserved our rooms several weeks earlier. We are seniors with a walker so we requested a room close to the elevator. We arrived to get the very last room at the end of the hall even though there were empty rooms in between. After requesting another room we were moved the next day. The next room, we were in felt really damp, even the bed, carpet and counters felt damp. it got So bad the tile floors had pools of water. We requested maintenance who came and did some adjusting to the air conditioner and thermostat.. it Was so bad the next day, my nephew, put towels on the floor for us to walk on to keep from falling,We again called maintenance this guy didn’t see a problem. Finally we ask for the manager who moved us to another room. I want to say Vanassa at the front desk,the young lady in the dining room and the manager are wonderful but Hampton hotels are getting old they do a few cosmetic things but there are major issues. also, if you want to pay for an ocean view request the fourth floor if you’re down, you’re gonna have to try to look through the trees and you can barely see the ocean that is not worth paying the extra money for. This is the worst Hampton we have stayed in and we will be looking for other brands for upcoming trips. to be fair, they did give us one free night.
訪訪客用戶First I am going to star saying that I feel sad I am going back home today. The hospitality of the hotel and the service was above and beyond fantastic. The staff was sooo nice and efficient staring from management to the breakfast guy always with a smile . The entire team was great . Hotel’s location is perfect , you can walk to the old city and is safe at night. Rooms were clean and everyday housekeeping service with new towels and soap . I recommend this hotel 100% no doubts every time I come back to st Augustine I will make my home Hotel las Villas 1565. 🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻
I originally was booking another Hilton in St. Augustine (Homewood Suites) but it was expensive so the reservationist suggested Spark. I booked it without looking a reviews, but did look later and some of them were concerning but it was just for a short stay of one night. We came to check in around 9 pm and had to give our license plates for parking. There was a music festival (Sing out Loud) going on, so downtown was busy. I'd booked two rooms for me and my husband and my daughter and her two children. I entered my room and noticed there was a garbage can full of trash and a brown paper bag. I called downstairs to tell them, but then noticed towels crumpled up, wet washcloths and slimy soap, with a hair tie on the floor for good measure. They had given me a room that hadn't been cleaned. I guess the fact the bed was made threw me off. I went downstairs to get a new room. They didn't have one with a King bed, so I got two queens. The front desk worker didn't really apologize, just shook her head and said ”I'm not going to say anything,” like she was used to this kind of problem. The one thing I think she would've said was: ”I'm sorry.” After that, the room was fine, although we could never get the TV to work. The hotel is in a good location, close to the Fort and the historic district. The shampoos, soap and conditioner are in a large dispenser (not minis) and there are no cups in the room, but there are cups downstairs. You can also get tea or coffee 24/7. The breakfast was bagels, cream cheese, Yoplait yogurt and muffins in cellophane (Bran, Blueberry and Banana). It was fine for what it was. My one complaint about Spark, obviously, is the dirty room and lack of acknowledgment of the inconvenience. You need a key to use the restroom in the lobby. I took photos of the first dirty room and then places in the second where there was a split in the door and paint missing. Apparently the hotel was recently redone, but it looks like a little bit of a sloppy job (at least with painting). The gentleman at the front desk the next morning was helpful.
MMelanie WNothing bad to say. Everything met expectations. Was a little worried about the distance from Historic Downtown but it’s a short drive/uber. Wasn’t expecting a lot when we arrived as it’s rated a 2 star hotel. I can’t imagine why. Our room was great. Besides the highway being so close this is a great place and I’ll be back. Lots of room for kids to play out back, for a game of tag. Patio was nice to hang out on.