瓊斯角燈塔附近住宿
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4.3/5
滿意
SSandraGDi這家酒店所追求的積極之處在於它的位置。老城區的商店和餐館就在附近，而且星巴克就在拐角處。即使這家酒店還不到一歲，我們的洗手間或冰箱都沒有工作。冰箱根本無法冷卻，必須更換，而且馬桶無法沖洗25％的時間，因為水箱中沒有水。抵達后，我們的浴室僅提供一小塊肥皂和一卷額外的廁紙。剩下的客房服務食物和菜肴在走廊上放置了很長一段時間，使走廊聞起來很恐怖。電梯中散布着香水噴霧器，散發著沉重的氣味，使它們難以呼吸。我有一些親朋好友，即使沒有哮喘發作的風險，他們也根本無法使用電梯。一些工作人員非常友善，樂於助人和樂於助人，但是其中許多人都很粗魯。當我們進入酒店大廳或經過他們時，他們沒有微笑，打個招呼甚至不承認我們。由於在酒店兩旁進行了新建築，我們在入住期間的數個清晨非常早就醒了。然而，最重要的是，對我而言最糟糕的是停車費高昂。每天$ 34是淫穢的！給客人沒有停車選擇，而是強迫他們使用代客泊車服務，這也使他們處於一種非常尷尬的境地，認為他們不得不將代客泊車服務從已經收取的高昂費用上推翻。英迪格酒店不是豪華酒店，他們需要意識到，並非所有客人都能負擔得起除了酒店房間之外的幾百美元停車費用！
4.3/5
滿意
訪訪客我和丈夫在洛麗安酒店和水療中心慶祝我們的週年紀念週末。我們決定留在那裏的部分原因是在我們預訂房間之前,客戶服務。當我們到達時,恆星服務仍在繼續。艾西利在我們逗留期間非常照顧我們,幫助我度過了更特別的週年紀念日。我們預訂了一個露台套房,看上去就像照片中一樣漂亮!另外,它很乾淨。酒店位置在國王街比較安靜的一側,沿着步行前往河邊的路,到處都是令人驚歎的食物和購物。我們已經在制定計劃,很快再返回亞歷山大港。從現在起,羅琳將成爲我們的酒店位置。金和馬庫斯
4.3/5
滿意
訪訪客服務非常快捷高效。包括早餐很好,包括香蕉汁、燕麥片、炒雞蛋和香腸、鬆餅、百吉餅、吐司和穀類。工人們非常願意幫助滿足客戶的任何需求。健身中心很大,設備也很多。一開始從酒店到弗農山的道路上有點難操縱,很容易錯過主轉彎。房間很乾淨,很大,有我們需要的一切。我想要潤膚露,他們馬上給了我。
4.2/5
不錯
BBing19I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
4.1/5
不錯
當我真的處於泡菜狀態時,前台的Cherie爲我做了超越一切的工作!我有一個不同尋常的請求,因爲我發現自己對一個非常重要的會議有點沒有準備,Cherie真的救了我。卓越的客戶服務 - 謝謝Cherie!
3.7/5
徐徐攜程訂的兩間大牀房，到前台準備入住，回答衹能查到一間雙牀，打攜程客服一直忙線，後來一位客服打給我，要和酒店前台對話，在給了酒店他們內部一個確認碼后，酒店查到科另外一間，還是雙牀，客服電話裏讓酒店前台換大牀，前台不肯，說無法換，最後衹能再等攜程去交涉，前後約一個小時，最後還是自己去找了酒店值班經理說明情況才得以入住，到酒店是晚上8點50，10點才拿到房卡，經歷了一天的長途疲勞還碰到這事比較糟心，酒店離市區位置比較近，價格比較便宜，畢竟希爾頓大牌，不過這類酒店早餐都要另外收費且貴，還是覺得holiday inn，crown plaza這類比較好，性價比高
3.2/5
Ggabriellesquality沒有熱水,女僕在早上敲門,即使你盲目預訂預訂,試圖在晚上9點入住,但被告知我需要額外的50美元我沒有!最後在凌晨1點左右入住,因爲這就是我花了多長時間才找到額外的零錢,並且由於不便以及我們實際進去的時間,我個人要求延長住宿時間,沒有peeee,早上8點左右醒來,女僕每30分鐘到一小時就敲我們的門。我一生中從未如此生氣
3.1/5
Very friendly and helpful staff. They’re currently updating the rooms, with the first updated ones likely to be ready in October. Easy to use laundry facilities on the lobby level (app available for payments & notification when laundry is finished). Housekeeping does an excellent job keeping the common areas and rooms clean and tidy. WiFi works great, can be upgraded with a small fee. Rooms come with a kitchenette and full-sized fridge. Can request various kitchen items, such as coffee maker, utensils, pots/pans, etc to use during your stay. Overall an excellent location with great amenities and wonderful staff.
3.0/5
I’ve been a guest at Extended Stay America for many years/for a while but never got around to writing a review and (share my experience here) show my appreciation for the staff that have worked here. To start, Isaias is someone who does it all. I’ve seen this young man start his career here as a housekeeper and work his way up to maintenance. He has worked in just about every position available and all shifts including the Front desk while doing his maintenance duties, shows up working night laundry when no one else could, and assists his coworkers while showing exemplary leadership skills.
2.8/5
MMarvin這個地方真的很好，一切都乾淨整潔，我喜歡回到這家酒店
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