Добрый день! Останавливались в данном отеле на 1 ночь.
Местоположение отличное, ребята с ресепшена шли на встречу по нашим просьбам. Завтрак удовлетворил. Кофе/чай/прохладителтные напитки в теч дня не ограничены.
Из минусов не было никакого кондиционирования воздуха, вентилятор слабо помогал, окно выходило во внутренни двор, ветра не было:)
AANUBHAV2386We stayed for 3 nights in Saint Petersburg. So 1) location: The hotel is in a quiet locality and is almost unrecognizable. Does not look like a hotel from the outside 2) Staff support: The staff speaks minimal english 3) Service: The hotel does not have breakfast or a restaurant, but there are restaurants and cafes within walking distance (10 minutes), so workable; and the elevator makes quite a noise, but it's workable/safe. 4) Overall experience: Bad - Mediocre: No one helps you out with the luggage, even when they see you are struggling. I am not sure if that is the norm here in Russia. no courtesy, no support/ no extra help for any sort. I guess kindness is chargeable in Russia. Not just this hotel, every hotel we stayed in Russia, I saw no one helping families or even asking for help. Just cold, transactional behavior.
訪訪客用戶Very nice hotel. I accidentally lost my phone and the front desk staff was very helpful in helping me contact and communicate, and eventually a lady drove my phone to me. Very nice hotel and I would stay here again.