溫得和克溫得和克駱駝峰附近住宿

2020年12月12日是我的婚禮,我預訂了Marigold的行政套房兩晚作爲我們的蜜月場所,花了我9000新元(4500/night)。在那裏,我的房間從來沒有打掃過,也沒有整理過牀。我在前台詢問了這一點,前台在工作人員WhatsApp組上張貼了沒有人打掃我們的房間。然而,沒有人來或迴應她的詢問。前台隨後決定親自來打掃房間。然後我讓接待員打電話給值班經理,讓我和他談談,她試了幾次,但他沒有接。然後她把我和另一個資深的人聯繫在一起,我打電話給他,抱怨這是我的蜜月,但我們又回來了。她答應參加,但什麼也沒發生。訂房當天在前台打了好幾次電話讓別人幫我們拿行李和收到的結婚禮物,沒有回答,酒店的電梯不工作。因此,我不得不親自從頂樓(行政套房)到地下室車庫,上下樓梯三次,把我們的行李和結婚禮物帶到我們的車上。當我來拿鑰匙押金退款時,值班接待員沒有爲糟糕的服務道歉儘管他是我們結婚當天預訂我們的人。他只是給我們退款,並說有美好的一天。酒店沒有人與我們聯繫過,這令人失望,我訂了他們不得不享受我們特別的婚禮之夜的最昂貴的套房,但服務和體驗Marigold的工作人員和管理告訴我們是垃圾。

早餐很好，種類繁多，最喜歡熱牛奶和麥片，酒店的環境超級棒，位置挨着一個高爾夫球場，裏面的環境非常好，酒店有ATM機可直接用信用卡取當地納幣，但是有手續費，這也比在櫃檯換美元划算，一筆取現手續費大概3刀，不過買東西基本都可以刷卡，用不到現金。酒店裡麪有個中餐館，味道不錯

Best lodge,just a walking by distance ( groove mall)

非常棒的服務，就是找不到北，挺好的，加油 設施：好 衞生：好 環境：好 服務：好 加油加油加油

Very bad experience. Broke into my vehicle that was parked inside there parking area. All my camping gear was stolen. No security cameras. Reported to the Hotel management. Was there a week later to follow up regarding my claim. Until today no feedback. Will not recommend.

A safe, warm, and welcome experience in Windhoek. Clean, big rooms, tasty breakfast, nice big pool. And the owners go above and beyond to make your stay the best ever. Wonderful staff who is willing to make you feel at home. A place like home away from home. And the beds are a dream, big and comfy. All in all nothing left to wish for except that you want to stay longer.

Highly recommend Hillside. Excellent staff especially Cliffort, helpfull and friendly. He went out of his way to assist us in the rainy weather, you are appreciated. Arranged a shuttle for us from our training centre to the accomodation.

The whole hotel has the theme of winery…each building was named under a wine. The outlook didn’t seem to be too appealing for me. Reception closed at 7pm when we arrived…..too bad for the two of us (both adults) sharing the room , we were given only one key (even we requested, porter said receptionist left already….very inconvenient because u need the key card to open the electric back gate to go to the restaurant and return ! The receptionist wasn’t friendly, in fact very very rude to customers…..the worst in our whole trip in Namibia (consider this hotel being either the first stop or the last stop of the trip in this country….she ruined either a good first impression of the country, or the fond memories we had collected during our trip here!!!) WiFi was strong. Room was spacious enough with a small patio outdoors (ground floor rooms). There were 6 USB chargers which were really handy. However, the toilet seat cover kept falling on our back when we sat on it, and that was very annoying and not hygienic (room Merlot M2)! Breakfast and dinner were in the restaurant Stellenbosch across the road (using room card to unlock back gate). Breakfast (our day was a la carte) was ok….a bit slow….guess it would be nicer if we had come on a day with buffet BF. Dinner was very so so….the fried calamari was the only tasty dish… the main we ordered was Hake…which came out to be just fish and chips …and the mango dessert was missing mango….so most of us were quite disappointed.

It was a very enjoyable time in a great environment with very efficient staff. My only complaints are: 1. The reception of the DSTV is very poor and is distorting 2. I struggled to connect to the WiFi, but it was sorted out

A mall is next door but you need to taxi to see any sites. Outlets are strangely hidden behind furniture which makes it inconvenient to charge your phone. The remote for the TV and A/C is bizarrely given to you with the room key, it should stay in the room. And thus the a/c was not on when I entered the room. The free bottles water was not the fridge where I could have had cold water waiting for me. The behind the bed lamp takes the room lighting from dim yellow to natural white yet it doesn't stay on for long and would start flickering. The ceiling light is in your eyes when you're lying in bed looking at your phone. I found a roach in my room so I shouldn't have left my suitcase open. Bedsheets had a blood stain on them. There's no room for towels in the bedroom so it took me a minute to find them in the room. No solid hand soap for sink, just body wash in a tube. Towel had stains on it, bathroom mirror is too low, its next to the sink. it should be a few inches higher. Rate is $51 a night for a single room, they they charge extra per child. Don't get a room on the first floor. The hotel doesn't have umbrellas for guests. The restaurant menu does not have a meat free pasta option for vegetarians. They have a whole seafood section but not a vegetarian option. The alfredo pasta was more like a cheddar soup. Service is slow in restaurant, then asked if I wanted to leave a tip. They had an impressive collection of cakes. For breakfast they put the salami together with the cheese, cucumber and tomatoes and only one tong. I don't want to eat a cucumber that's touching meat. The mushrooms were burnt beyond recognition. Only canned fruit was served at breakfast. I liked the passion fruit welcome drink when I arrived at the hotel.