Unfortunately this hotel was a bad experience for us. We left a day early even though we had already paid for two nights. Good points were free parking, nice staff and terrific location. Downsides were the overall room, lack of amenities and cleanliness issues.
Lovely couple of nights stay, flawless service, no humps, no bumps, friendly team throughout the facilities. Room service after the first night, clean restaurant, clean corridors, English breakfast, very well organised pool and gym. Line swimming is a bonus
Tia was very polite and kind to me and my family. She was very helpful with her service and knowledge. If she couldn’t help, she would pass me over to someone who could help. An excellent member of staff and very hardworking. Keep up the good work
Had a lovely clean room overlooking the sea. A good location, a few minutes walk from Southsea pier, and a 30 min walk to Gunwharf Quay. Easy parking outside of hotel and only £2 per day if you grab a permit from reception when checking in. The breakfast was nice, and friendly staff all round. Nice small cosy bar, the only downside was it was rather too expensive. Would have given an overall rating of 4.5 due to bar cost but thought a 5 was fairer than a 4.
Arrived earlier than planned, staff where so helpful and hot us checked in. The foyer looks amazing, spacious and welcoming. The fish tank is a added bonus. The room is just what we needed, plenty of space to store clothes. The bathroom was a little on the small side and the shower wasn't very powerful but the rest of the room and hotel still needs 5*