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4.6/5
很好
XXiatianzhendere。酒店離地鐵14號線Emmillion大概300米， 離巴黎Lyon車站就2站路， 很方便。
酒店沒有提供一次性的牙具 拖鞋等等，這點不符合咱們中國人的習慣。
接待前台英語很棒，不會像前幾年來不會説英語的情況。 後面兩天還發現有一個會説中文的男生。
酒店冰箱會有礦泉水以及可樂， 礦泉水每天會補齊4瓶， 可樂喝了不會補了。
早餐也還可以，還可以讓早餐的服務生煎蛋， 就是早餐的種類是一成不變啊， 住了4天每天都是一模一樣的。 😹😹😹
總體還是不錯的， 推薦！
4.5/5
滿意
訪訪客用戶房間很小，大行李沒有地方放。
典型的商務酒店。樓下有會議中心。還有航空公司機組住在這裏。
衞生還可以，酒店也不算舊。
位置不錯，走幾百米就是凱旋門。街區裏也有各種餐館、咖啡廳和小店。很方便。
遙望埃菲爾鐵塔還是挺浪漫的。
4.5/5
滿意
訪訪客A Stunning Aesthetic Marred by Disappointing Service
My recent stay at Hôtel Dame des Arts allowed me to immerse myself in the splendor of the awe-inspiring interior design crafted by Raphel Navot and indulge in the allure of the popular rooftop bar, which undoubtedly left a positive and lasting impression.
The interior design of the hotel was a masterpiece in itself, with Raphel Navot's talent evident in every detail. The ambiance exuded elegance and sophistication, creating an atmosphere that truly enhanced the overall guest experience. Additionally, the rooftop bar provided breathtaking views of Paris, making it an ideal spot for relaxation and enjoyment.
Regrettably, the overall experience was overshadowed by a combination of disappointments, notably the service at the ground floor cafe. The male employee with a beard exhibited a dismissive and inattentive demeanor during my interactions with him. His lack of attentiveness made me feel overlooked, leaving me hesitant to further explore the cafe's offerings. While I typically do not demand exceptional service, this level of inattentiveness fell short even of my usual expectations.
This attitude displayed by this specific employee overshadowed the positive hospitality offered by all other employees at the hotel, leaving a bittersweet impression of the overall service.
Furthermore, my stay was marred by a billing issue, resulting in double charging for my fully prepaid reservation. Such an oversight was embarrassing.
On a positive note, I must commend the other hotel staff, particularly those at the reception and rooftop bar areas, for their accommodating nature, contributing to a more pleasant overall experience.
In conclusion, Hôtel Dame des Arts undoubtedly showcased a dedication to exceptional design and ambiance. However, the combination of one inattentive employee and the billing concerns left me with a mixed impression. I firmly believe that fostering a culture of attentive and respectful service, along with diligent billing practices, is essential to delivering an exceptional guest experience. By addressing these issues, Hôtel Dame des Arts can elevate its reputation and ensure that every guest is treated with the care and professionalism they rightfully deserve. A seamless harmony of remarkable aesthetics and attentive service will undoubtedly make for an even more remarkable stay at this captivating hotel.
4.5/5
滿意
AAvelineI thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris.
First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller.
Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright.
Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one.
I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)
4.4/5
滿意
訪訪客我第一次在2014年入住這家酒店,對整個經歷印象深刻,所以我很看重這家酒店,一直想回來......8年後,我非常失望。
我訂的是高級別墅房,給了我們6號房,這個房間位於地下一層,直接在地下一層的前台接待處後面。前台接待員(瘦瘦的白人男性,40歲+歲)在15/12/2211:30給我們辦理入住時非常粗魯,尷尬,諷刺。
當我們到達房間時,我們覺得它缺乏隱私,在一樓只有一堵牆,我們和主要接待區之間,廁所也是在一個單獨的房間,沒有水槽,意思是任何使用廁所的人都需要用髒手打開門,然後走到浴室洗手。其中一個枕頭上還有睫毛膏污漬。
我們要求如果我們能換到更高樓層的另一個房間,但換到相同的房間(高級別墅房)。接待員說這很好,把我們換到了5樓的另一個房間。直到我們到達房間之前,我們真的很開心和感激,結果發現這個房間實際上被降級爲“經典別墅房”,感覺小得多,也不怎麼好。在他換房間之前,我們也沒有向我們解釋這一點。
我們回到接待處,問爲什麼我們被關在一間降級的房間,他的反應是他沒有意識到,這是他的錯誤。我問他是否有其他房間和我支付的另一層高級房間相同的價值。有人告訴我,整個酒店只剩下兩間房間,一間在接待處後面,或者5樓的經典房間,這將是降級。我們不情願地選擇住在接待處後面的原始房間。接待員非常自鳴得意,似乎覺得這很有趣。
我們的房間位於正門和接待處旁邊,我們聽到每輛車或摩托車脫落,或接客人,每個人進出。早上7點15分,垃圾箱被收集起來,聲音很大,因爲我們的房間就在這個地方旁邊,我們聽到了這一切。
自從我們上次停留以來,標準似乎已經大幅下降。服務似乎很差,酒店的清潔度不如以前,總體來說是糟糕的經歷,如果我們入住的時候不是那麼晚的話,我會預訂另一家酒店,因爲接待員太粗魯了。
另外,我還必須說第二天晚上10點左右還有一位接待員在夜班工作(16/12/22),他非常友好,樂於助人,是個好人。如果我能給他5顆星,我會的,但不幸的是,與最初的接待員的經驗意味着我們的經驗已經被這一點玷污了。我懷疑我們是否會回來,很不幸,不能推薦,除非你保證在更高的樓層有一個體面的房間。
4.3/5
滿意
XXiguatouxiaoqingxin入住酒店才知道為什麼他和隔壁鉑爾曼同處一個地理位置，卻要差很多錢，鉑爾曼直接擋住了這家酒店看到埃菲爾鐵塔的風景。
酒店也有停車場的收費會比較貴，加上巴黎確實堵車非常嚴重，我們就把車一直停在停車場。房間整體的話跟國內的快捷酒店差不多，畢竟也是寸土寸金的大城市，相當於在東方明珠腳下的快捷酒店吧。
4.3/5
滿意
訪訪客用戶酒店在巴黎位置極佳，距離馬總統府邸很近，治安好，入住時酒店在裝修，房間在乾淨，整潔，就是裝修味道有點小重，每天到酒店後就是打開窗户，透氣。早餐不錯，品種多，自由選擇度大。
酒店周圍都是名品旗艦店，距離老佛爺個巴黎春天，協和廣場，杜樂麗花園，盧浮宮，凱旋門都很近，非常適合在巴黎城市步行。下次去巴黎，會再次訂該酒店。
4.3/5
滿意
訪訪客用戶看評論我很難相信這個酒店之前是怎麼對待大家的！什麼給低樓層啊，不衞生啊，服務態度差啊，除了鐵塔景一無是處啊……我到了這個酒店之後跟大家的感受完全不同！它太棒了，太值了！首先前台有個男的接待，他會一點中文，叫我兒子的名字，還叫他弟弟，跟他碰拳，特別友好！女接待也一直微笑。他們給了我5樓。真難相信，因為之前看評論大家都説衹給低樓層。這是一個很高檔的酒店，衞生當然不用説，房間特別好，沙發床已經拉伸出來了，鋪好了被子。陽台的鐵塔景絕了！圖一是17點，圖2是21點，圖3是22點，圖4是9點，每個時刻都有它獨特的美！我訂了這個酒店就是為了鐵塔景。然後順便訂了奧運會沙灘排球的票，走着就到賽場了。沙排也特別帶勁！這個酒店唯一的問題就是陽台的門開的太高了，窗簾沒有完全拉開，門會把窗簾刮到。我沒弄好，窗簾桿上掉了一個環。退房時我跟前台説了，問她我用不用賠償。我們一起回房看了，她又問經理，説不用賠償，然後還給了我們免費的早餐。早餐太好吃了！麪包、小點心什麼的跟國內的味多美完全不是一個概念！人家麪包用的估計是頂級黃油！好吃極了。我真的很喜歡這家酒店！
3.9/5
JJuan Carlos A我住在阿姆斯特丹和布魯日的同一連鎖酒店，而在這3家酒店中，這是迄今為止最好的。這個地方本身很棒，酒吧變成了夜總會，餐廳的食物，房間超級乾淨，我們的房間有兩個衛生間/淋浴間，可容納6人，很棒，從我們這裏看起來很新和現代窗外，我們可以看到埃菲爾鐵塔，而巴黎北火車站（Gare du Nord）則在一個街區外，我們還步行到加尼葉宮（Palais Garnier）（步行10至15分鐘）。 這裏的服務令人難以置信，我已經為客戶服務培訓了12年以上，前台工作人員從您到達那一刻起就使您喜歡這個地方。在酒吧/餐廳Sabrina很棒，應該成為所有員工的榜樣的是來自澳大利亞的Laura，她很棒！晚上與我打過交道的兩個傢伙是調酒師，不是最好的例子，他們粗心大意，甚至沒有目光接觸，讓您等一下，他們在清理海岸之前就可以等到客戶需要。除了這兩個傢伙，其他一切都很棒！
2.9/5
訪訪客酒店位置不錯,地鐵步行~3分鐘。附近有許多餐廳和食品店,總體來說比較安靜。
不利之處是:我們住在一個臭臭的房間,子的氣味或的氣味。即使一大香水倒了,情況也好,可沒有。酒店有好房間,熟人房間乾淨,沒有氣味。這兒真是幸運。