聖塞瓦斯蒂安聖特爾莫博物館附近住宿

我們在這家新酒店住了5晚。我住在另外兩個Axels（柏林和巴塞羅那），感到非常高興。這家新開張的Axel“拿蛋糕”-迷人，友好，價格優惠，舒適而優雅的客房，蒸汽浴室，桑拿浴室和漩渦浴缸，自助早餐豐富，種類繁多。廚房中的Santi和Beatriz將完全照顧您！預訂人員（Antoine，Diego，Carlos和Irene）無法提供幫助和耐心。注意：節假日到達時，大約有20人在等待辦理登機手續。Antoine耐心地處理了壓倒性的情況，為每位客人分配了必要的時間。我不能說這家酒店足夠有趣的事情。走！經驗！放鬆！

Excellent hotel! Very large room for 3 of us. Shower was amazing along with the large bathroom layout. Breakfast was just perfect and staff are lovely. The hotel location was very good a 15/ 20 min stroll to the old town. The exterior of the hotel is underwhelming but once inside it is spacious and immaculately clean. Would definitely come back.

Todo muy bien hotel limpio y bonito se puede aparcar fuera sin pagar y bus al lado para el centro

衞生：非常乾淨，配有洗漱坐便器 設施：很新，配有迷你吧和書桌，方便，空間很大 環境：配有停車場和餐廳，早餐豐富，下午也有下午茶，吃飯便捷；窗外是馬路和山，很漂亮

這次,我和一個朋友住了2天1夜。我星期六住了,但是我犯了一個錯誤,在工作日及時辦理了入住手續,當我到達時,前台已經關閉了。當然,前台沒有人,我很不耐煩,但是當我耐心地打電話給前台的緊急聯繫人時,一個善良的主人接了電話。我被要求告訴我房間號,我們設法留在了房間。我非常感謝第二天可以檢查我的錢和護照。我們不會說流利的西班牙語,但是店主理解了我們想說的話,並非常友善地迴應。我非常感謝你。房間很乾淨,我可以舒適地度過一個晚上。附近有很多餐館和酒吧,所以我認爲您吃飯不會有任何麻煩。我想再次照顧您。

Loved this hotel! Would highly recommend it to all our friends and family. The position is perfect and the welcome we received was extremely friendly and helpful. Our room was gorgeous. Two pretty shuttered windows overlooking the cathedral and square, fantastic bathroom and we both said the most comfortable bed we have slept on in an hotel for a while! Also the blackout blinds were excellent. House keeping just fantastic, so clean and tidy everyday. Narru the hotel restaurant was delicious and ate there twice!! You must book as it is very popular with locals too. The oxtail ravioli, hake with cauliflower and red tuna gazpacho just to highlight a few were just delicious. Above all the service from all the staff was tremendous. Always smiling and ready to offer great recommendations. Thank you for a super stay we will definitely return.

San Sebastián is a great place and Zenit Convento hotel is conveniently located, minutes away from the beach and old town. The facilities in the room are good and the decor neutral and modern. The room we were given (1st floor) looked out onto residential apartment blocks. When we checked in, we were not informed that noisy building work to these properties would be going on during our stay. (I attach views from our room) We did mention this to reception and they apologised. Had I known about either of these I would have requested a room facing away from this awful outlook. We chose Zenit Convento because it had the benefit of a rooftop pool. The pool was closed for the whole week of our stay. The notice stated they were carrying out tests. This too was discussed with reception and they said they were sorry but in fact it didn’t open until the end of June. I cannot find anywhere on their website where this is mentioned and we found this to be misleading and frustrating. Breakfast was a chaotic experience from the very first morning. The table we were given on our first day was missing cutlery and butter. Staff were often not around or too busy to respond to requests or rectify mistakes. I ordered an omelette but was given scrambled egg. I asked for this to be changed. They took it away and then came back with the same plate and told me this was an omelette. Trying to explain that it wasn’t to someone who spoke limited English was difficult. Subsequent days were similar, long waits to get table service, items missing from the table. It was only on day 3 that we realised that a menu in English was available. No one had bothered to offer this to us. As a consequence, despite already having paid to have breakfast included, we decided on our last 2 days to have breakfast in the Taberna Blas opposite the hotel. The evening opening times for the bar are not clear. Sometimes it would still be open beyond 11pm sometimes it would not. We came back to the hotel at 11pm one evening and there were people sitting in the bar with drinks but no staff behind the bar. There were 2 members of staff on reception. We asked them if we could order 2 coffees. They said sorry the bar is closed and the staff have gone home. What are the opening and closing times and why can’t they be consistent and displayed. When we checked in we had 2 bottles of water in our room. We assumed therefore that water was provided free of charge throughout our stay as it is in the gym. When we checked out I was surprised to find water had been charged to our bill. I raised this and was told that only the first 2 bottles are free. This again is misleading and inconsistent. We travel extensively in Europe and rarely are we charged for still water in our room. With a room rate of €400 per night it should be included as part of the room package. I did raise many of these issues with restaurant / reception during my stay. The response was generally that they were sorry but that was it. The ma

Very nice clean pension. Staff was pleasant and efficient helpful and offered help. Beds were comfortable. Close to stores, restrauants, train station and a quick walk to the beach front. Room and pension access were easy as desk is not manned late in the evening. We couldn't of asked for more.

I really loved my stay at Hotel Niza. The hotel is simple but wonderfully located, clean, well renovated, and has lots of charm. The hotel is one of the best placed in San Sebastian, right on the Conxa beach and within walking distance of all central attractions. I booked a sea view room and the views are spectacular and I loved it. One thing to note is that sea view rooms do NOT have air conditioning unlike square facing rooms and even in early June, mine got very hot. The hotel can provide you with a small fan (though I'm glad I asked as noone had mentioned it to me!), and as someone who doesn't use air conditioning at home myself, I was absolutely happy to have the view at the cost of a bit of warmth, but I suspect that many people (not least those visiting from parts of the world where air conditioning is ubiquitous) might prefer to take a room overlooking the back (also pleasant though not as much as sea views in my opinion) particularly in spring and summer months to have a fresher environment. I read lots of reviews complaining about the lift - I found it great myself. It works perfectly well as long as you do what you are told and close all the doors, and it is full of charm (and I was thankful for it given my 6th floor room!) The room was very clean, shower room well renovated, and bed comfortable. In my views, apart from systematically putting fans in sea view rooms, what would improve the rooms further would be a mini fridge (when it's warm it would be nice to be able to keep water cold!) and coffee facilities in the rooms or at least in the reception area. Still, I liked the hotel a lot and will certainly use it again when returning to beautiful Donostia!

酒店超級豪華，位置很棒，酒店很新，房間很大，設施齊全，服務超讚，早餐相當棒，總之是超一流的出行體驗