克里夫蘭酒莊飯店

這真是一次很棒的度假，儘管該地區非常僻靜，沒有太多活動，但莊園裡確實提供了一些非常可愛的設施和服務。

Great wine and food at the restaurant.

The location in the vineyard with rolling green hills is stunning and the restaurant and many rooms take full advantage of the wonderful views. However rooms are extremely small. There was only room for 1 chair, 1 bedside table and nowhere to but cases. If you wanted to boil the kettle you needed to put it on the floor or plug it in, in the bathroom. Disappointing for a room that cost over $300 a night. We stayed because we had been given a voucher for a wine tasting and dinner. When we booked dinner( via Red Balloon voucher) we were informed, after booking, that the 2 course dinner in the voucher was being substituted with $80 towards dinner in the restaurant. It took 2 emails and a phone call to Cleveland Estate to have the original 2 course meal reinstated. Again disapointing. Staff were pleasant, dinner was nice and breakfast the next morning excellent, but overall did not live up to expectations.

Absolutely beautiful stay! Gardens & buildings are stunning. Dinner in the restaurant was absolutely delicious. An absolute gem, Cleveland Estate. Will definitely be returning.

We stayed here for my husbands birthday and were really looking forward to a weekend away however when we checked into our room and looked around the property we went back to our room and opened the door to find another couple in the room. We had been double booked and it was such a disappointing awkward experience. However following that were downgraded to a smaller room because it was ready and clean which was located near the pool room. When we entered there was a dead cockroach in the bathroom. Due to the rooms proximity to the pool room which had no restrictions, there were hotel guests playing music and pool all through the night that we could hear through the paper thin walls. When we finally called to complain after 1am we were met with a rude staff member who upon the second call acted like she didn’t know what we talking about and on the third call just responded with ‘okay’. My husband had to tell the hotel guests in the pool room to leave because we couldn’t get any sleep. When I went to pass on feedback at checkout I felt rushed and not heard so they could check the rest of the hotel guests out. I wouldn’t stay here again but it was a beautiful property.

The staff were all friendly, the grounds were beautiful. The room was spacious, clean, comfortable and lovely view. Breakfast was great.