蘭彼得獵鷹谷飯店

We had our very intimate wedding/gathering at the hotel & what a perfect venue for what we wanted. Most important to us was to have our two dogs with us amongst our nearest & dearest & they were able to be involved every step of the way. Nothing was too much trouble for the staff & team there & the food was outstanding. With the sun beaming the views were breathtaking - Thank you to Neil, Marco, Hannah & Matthew & team for making our day so special.

A gorgeous hotel set in lovely grounds with exceptional staff and service. Warmly greeted on reception and in the restaurant. Excellent lady serving breakfast also. Food was delicious in every way. Room (23) was large, comfortable, lovely views and peaceful - didn't hear a pin drop all night. So dog friendly, our dog had an absolute whale of a time - exploring the grounds and getting lots of love from the staff, even got served a sausage for his breakfast.

Had Sunday lunch here 27th Oct 2024 and it was the worst Sunday lunch I have ever had. They charged £32 for 2 courses and the service was terrible, I had to send my Beef back to reheat as by the time the Veg arrived it was cold. The veg consisted of Carrots, Cauliflower Cheese and a mashed up selection which was unidentifiable. Staff were 3 young girls who hadn't a clue what they were doing and one man, who was wearing jeans and his shirt hanging out. For £32, you expect the best not the rubbish food and service that I received. Will not be back.

We arrived at 8:40 after working all day and travelling through the worst rain and winds possible on treacherous roads. The welcome was non existent and we had to wait for someone to come. A young, inexperienced and seemingly untrained and unprepared youngster came - we asked about food and was told nothing hot only sandwiches. Room was £260 per night so this was shocking, no room service, nothing, just sandwiches - we asked her to request the chef make an exception in the circumstances sadly his response was “nope, oven off”. we asked her to ask manager and was told it’s chefs final say but there are takeaways in the town. Fine, so be it, a warm comfy bed and a shower from a long day would solve that! We were taken to our room, I have an injury so we asked for a lift, they do have one, don’t chance it! Very old and rickety and frankly I did not feel at all safe. Still we were hoping things might get better. The photos on here and the web site look fab! Sadly… this was not representative of what we found… We passed through the musty corridors and shabby furniture feeling apprehensive as it was getting late and the hotel is quite remote. We reached the room and as the girl opened the door the smell came through. Awful - I am so sorry to write this, clearly this hotel is someone’s home and business, but the room smelt of cats pee. We left - took the stairs and risked injury over the lift - at reception the front of house girl said she would call the manager for a refund. Suddenly hot food was available and a new room could be found. To be fair the owner was lovely, but front of house had been insistent no food only sandwiches, chef had also , no one cared until we explained we were leaving at which point the owner said , and I quote “look let’s face it where will you go you are in the middle of nowhere” The general feel of the place is that a really good clean up, and a huge investment is needed! And that’s what this beautiful old house needs. Massive investment, skilled and trained staff and a really good clean up. Sadly I think it has gone too far and a wealthy investor is desperately needed, if that happened then the damp smells would go, great staff could be recruited and this would be a very different review. At this point we have asked for a refund and been told that’s not possible as we booked through booking agents! We didn’t, we booked through their website! The property was once beautiful, now it’s sad and damp/musty smelling. The owner I suspect knows this and is frustrated with the circumstance, but when we are away for work or for pleasure we expect a level of care and attention and this hotel, right now, just doesn’t offer it. Again so sad to write this but as the owner said, it’s in the middle of nowhere, where would you go? And I don’t want anyone else to go through what we’ve been through tonight!

I’ve just returned from a short break at the Falcondale Hotel and have had such a lovely time. The hotel is beautifully furnished with just the right mix of charm and comfort. The grounds are absolutely stunning, really peaceful and relaxing making the hotel an ideal place for a quiet getaway. The staff were fantastic. Without exception they were friendly and accommodating and you felt that they really cared about making your visit special. I loved the food. The menu wasn’t huge but everything we had was flavoursome and beautifully presented. I would thoroughly recommend the hotel and can’t wait to visit again.

Good points- - lovely professional and welcoming staff - food is absolutely sublime - building and grounds are beautiful - very accommodating for pets - a very nice and relaxing stay Areas that could make this hotel go from being very good to great (being picky) : - the bathroom we had in our room wasn't the best in terms of quality and also the shower could do with being made better. - maybe some fresh milk for rooms - better bedding - refresh decor in a few communal areas Overall would definitely come back and recommend to others.