It's taken me a week to decide on whether I should write this, I realised people work hard for their money and time off so deserve to stay somewhere that won't disappoint. Good things: welcoming reception, good parking, good location, honest staff. Worst bits: (we had top floor family bedroom) the carpet which is pale cream is stained in places, there was long black hair all over the carpet, the white bed sheet had rust like stains on them, the grout in the shower has black mould, the actual tiles in the corner of the shower had mould on, the shower head had black gunk on it (the gunk and mould on the tiles I had to wipe off with soap and water it wasn't hard). The next morning we went down to breakfast and only offered sausages or bacon for hot food. (Things were mounting and I was getting annoyed) we came back after placing our "please make up our room" card on the door to find it not vacuumed (still black hair against a cream carpet) the mugs we used for tea and coffee still dirty, tea caddy not re filled, beds not made so stain still visible. At this point I had had enough so refused to stay any longer as there clearly was not a care in the world. Told the staff we were leaving listing all the above and they were helpful so I cannot fault the two employees they were kind, perhaps overloaded? I don't know, but overall I would not recommend this place in the present format which is a shame as the location etc is right.
翻譯