Candlewood Suites 瑪麗湖的評論

Achei muito sujo o quarto, roupa de cama mal cheiro , muito cabelo no chão do banheiro e tbm o vaso estava sujo nas bordas.

Just some cosmetic things. The couch looked dirty, needed a good cleaning. The stopper was broken in the bath tub, the hook literally fell off the wall when I went to hang my towel on it. Other than that the staff was very nice and accommodating.

I was staying in room 304 and room 302 had the alarm going off at 1 o’clock in the morning my family and kids could not sleep. Tried calling the front desk and nobody answered. It was horrible had no sleep.

My stay was just overnight but the hotel was clean, the service was very good. I would stay there again.

The hotel was nice. No free breakfast, but they had a nice selection of items you could purchase, plus free coffee. It was an easy drive to the Sanford airport in the morning.

We arrived early and they let us in the room. We also got a one hour extension for checkout. This is an older hotel but was clean.

We chose this hotel because it was closest to our friends home. Upon arriving the location of located in dark road , check staff were nice. Elevator did not work in 1st floor so you had to take stairs to 2 nd floor then take elevator which is weird. Floors in hallway to rooms were very dirty & had a smell. Room was very noisy as we were on the 4th floor on the highway side. I would not stay here again for the high price & lack of care for the property & hotel.

The front office clerk was wonderful. The room was not clean but she gave us a refund for one night out of two.

The hotel is convenient to Boom Bah Sports Complex. BUT, the hotel is in severe disrepair. The elevator was broken. The HVAC in my room did not work. It would not heat on a 45 degree weekend:so COLD and uncomfortable! The shower water pressure was weak. I had to carry my luggage to my upper floor room because the elevator call button was broken. I won’t be staying at any IHG hotels in the future (and I am a member).

First floor elevator cannot be entered so you have to haul your bags up to second floor and get on. Ants on kitchen counter. The two days I stayed there was no hot water (not lukewarm, just ice cold). I called the front desk with questions about this and they told me two different times they would call right back. No one did. Ultimately I was refunded for 1 of my 2 nights, biggest disappointment was a freezing cold shower before I left.

Nice clean hotel but I do have a few complaints. First is the elevator was down when I was there. Second is the AC/heat wasn't working in my room and finally the hotel is right next to the highway so traffic noise can be loud and keep you awake all night. If you're a light sleeper you want a room on the other side. The room itself was modern, clean and bright.

No forks in the silverware tray in the room, but we were given plastic forks upon request, which worked perfectly fine. The temperature was impossible to control overnight, either icy cold or very hot, making for a not very good night’s sleep.

Property is well kept although a bit outdated. Clean. Comfortable beds and pillows. Friendly staff. I’d stay there next time I need a place in Sanford.

I didn’t like that the elevator wasn’t in service and I was on the 4th floor for a 5 day stay.