We went for Christmas. We had a large family trip and this was the only time that worked for our school and work schedules. The villas were very quiet and peaceful even during this super busy time. The resort was quieter from 12/22-12/24. It looks like more guests arrive for the week between Christmas and New Years. It got very busy on the 26, 27, 28. The resort is extremely clean and upkept. The only difficulty was the Villas front desk staff. They had an attitude of "not my problem" even though they were fully in charge of booking rooms. We stayed in two different levels, a deluxe studio for 3 nights and then a 2-bedroom for the remaining 7 days of our stay when additional family members joined us. They gave us the worst room for our studio stay. It was much smaller than the other studios and was supposed to be lakeview (which costs more), which you could only see if you strained your neck. It was also located on the 1st floor. It was not the nice room we envisioned. I don't know that I would ever spend more for a better view given what they booked us in. Then for the 2-bedroom stay, they again tried to place us in the worst room in the building. I refused and said we would wait for another room to become available... They gave me a lot of attitude, said they could not accommodate, that nothing else was available... yet miraculously they found 2 other room options within 5 minutes. This was our first stay at the villas at DVC members, I did not expect that on a welcome home visit, they would try to stick us in the very worst rooms. It was incredibly disappointing. When you spend over $40,000 on DVC you don't expect to get the bottom of the barrel at a deluxe resort.
翻譯