迪士尼荒野小屋博爾德里奇別墅

This place is fine. I think if we had stayed in the main part of the hotel, we would have had a somewhat different experience. We were really disappointed with our first Disney experience and didn’t leave wanting to return like we had hoped. -When we checked in, I had some questions about transportation and the hotel in general. The cast member said he was new and that he was unable to answer any of our questions. -The shower was either freezing cold or scalding hot, with no in between. The sheets are paper thin and there is no comforter on the bed. They use the equivalent of a giant towel, which I guess is because they have such high volume they have to be able to rip the bedding off quickly. -We asked for a crib for our 2 year old, and it was never brought to us which completely disrupted their ability to sleep. -There is no room service, so if you find yourself needing food or something simple like a bottle of water at night, you’re out of luck. When we asked about water or anything else, we were simply told about the club level and how they have all of those amenities for those rooms only. This is something you might really take for granted at a Marriott or other hotel chain that gives you free bottled water at the bare minimum. -We decided to valet because we knew we were going to be using our car often. This was the most bizarre valet experience we’ve ever had. It seemed almost like an after thought, or they were just hoping nobody would use the valet service. We had to get a new valet ticket almost every time we came back to the hotel, and continuously had to give our name and other information, even though we saw the same staff over and over. -Another negative part of our experience is that, when we booked our specific hotel room type, we weren’t given the option of what view we wanted. We just paid the price to reserve a 1 bedroom in Boulder Ridge. We had a first floor view of a fence and some grass, which was absolutely not what we wanted. I would have paid more for a better view, but was never given the option. It would be really helpful to have separate categories for some room types based on views that can be booked (like they have for a few of the room types). It doesn’t really make sense to pay the same amount when some people end up with terrible views and some get amazing ones. -One of the most disappointing things is that there really were never any staff to ask how you’re doing or if your stay is going well. Even when I asked the front desk as we were leaving what I needed to do for check out, she just said “nothing, it’s automatic”, with no “how was your stay“ or a simple “thank you for coming”. Disney Parks seem to pride themselves on customer service and experience, but it seems to be more of an illusion than reality in the Hotels/Resorts. There are far too many people for them to genuinely care about everyone’s experience. They also use computers for a majority of what staff persons would typically do at a resort. Th

Avoid at all cost. Construction from before 8 am and can be heard in all rooms. Construction crew are every where all day no matter the floor. We were on the second and 5th floors and it was the same, horrible air quality , workers always making you feel you are in the way. The constant pounding can be heard every where , not relaxing. Hallways are covered in plastic , dust and building supplies. Very disappointed. Fyi … you can’t avoid no matter your room.