Lake Arbor的熱門4星級飯店

哇,多年來住過這麼多次的酒店,現在都去狗了。寫這個評論其實感覺不好,但希望希爾頓有人讀這個,採取行動,我保持這個簡短。1.浴室馬桶裏裝滿了上一位客人的水和糞便。還在廁所裏!(難以置信-我拍照)。不得不有Maintanence來沖廁所。Maintanence的傢伙確實爲“混亂”道歉 2.沒有衛生紙。(他們不打算把房間租出去嗎?) 3.有缺陷的恆溫器不工作。房間凍結和AC不會關閉。(正念回來,只好自己在暖通空調機組解決問題。 4.沒有浴巾。只有小洗臉布。打電話給前台後,客房部帶了毛巾和衛生紙。 5.整體不乾淨,灰塵多,破舊的房間。其中一個罐子裏有垃圾,我猜是之前客人的,我沒有抱怨,只是累了,發誓再也不回來了。是的,我也是終身鑽石會員。好傷心。

Do not stay here! Absolutely horrible and disgusting. We arrived Friday evening 5/19 and checked in. Elevator rattled all the way up to the 6th floor. I walk into the room and there was a horrible stench of acetone or paint? Very chemical like. There were holes in the walls, stains on the floor & a weird all over stain on the balcony window. I requested another room and everything was decent enough for the night. We left for a funeral at 8am 5/20. When we came back around 10pm. We walk in and are told the elevator is broken and that we will have have to walk up to the 6th floor. If that wasn’t annoying enough, when we finally got to the top floor, there was a fire alarm going off. We tried to call down to the front desk for 10 minutes to see if it would be shut off (because we didn’t want to walk back down 6 flights and back up). The phone went right to a busy tone every time before we finally gave up. We decided to just gather our things and check out. We had to spend $200 to get a last minute hotel and because it’s Saturday at 10pm, most things are booked up so we had to drive 30 minutes just to get a decently priced hotel. In addition there is a $100 security deposit. Why? The hotel is already in horrible shape, if someone were to smoke in a room or leave holes or stains it’s not like the hotel would fix them. They’d just put new patrons in the same damaged room and collect their money. Avoid this hotel at all costs. Just spend the extra money to stay somewhere else. To top it off, the hotel did not properly check me out Saturday night. The young man at the front desk said he checked me out and to call ********** to contact comfort inn to be refunded. Because the young man did not actually check me out when I returned the key and checked out Saturday, the comfort inn At largo, MD is refusing to refund the second night of the stay (which was not completed due to their own negligence). Also, when trying to call to get my refund, whoever was working 5/24 flat out called me a liar and said I didn’t check out Saturday and that the alarm was not going off. I have been trying to have ********** come to a resolution with the hotel but they will not admit the alarm going off or that I checked out, despite the fact that they can check their own security cameras and see both. Absolutely terrible, and I will be recommending everyone I know against any Choice Hotels property. ********** and ******* as well.

最好和最乾淨的住宿,最合理的價格,工作人員是點,關心和非常專業。我已經推薦給我的家人和朋友。一個安全的地方住宿!!!我喜歡熱情好客,整個工作人員都在同一頁面,相同的議程和相同的安全!