伊科依水濱提沃裡花園飯店

When we checked in, the staff at first could not find our reservation, then when they finally located it, lead us to a room that was very much smaller then the online version of what I had booked stated I had booked, the toilet didn’t work and the cabinet to the fridge was broken. Also there was no gym as indicated in the online amenities and the pool was disgusting. Within an hour after we checked in, staff member came and stated that they put us in the wrong room and went to show my husband an even smaller room stating that was what we booked, again not even close to what the room showed online. Then the constant back and forth with the management on us owing more because they actually placed us in a deluxe room when we booked a standard room and they wanted compensation for that. Then there was a big song and dance about them not getting the proper amount from ******* so they wanted upwards of what came to $200 USD for a mistake THEY made, claiming the GM demanded that was what they had to get from us for their mistake. We asked to speak with this GM and weren’t allowed. We even stated we would pay what the equivalent would be if we had booked online through ******* if we had booked a deluxe room ( again we were not put in a room that was indicated on the ******* site as to what the standard or deluxe room looked like in size or comfort). The manager refused stated the GM absolutely wouldn’t budge on his price. We will never again be staying at this property.

No elevator, broken tv, and small room, a staff person began knocking on my door at 8am and continued every 30minute until i had a bland breakfast

During our stay here was not a pleasant one there were no lights for a full two days the turn on Gen when they fill there excuse is there wating in technician everyday we ask why lights of the water so dirty coming out of toliet , showers and sink was clogged with brown dirty water. When we made them aware of this they brung only antestepic like that will help. They tried to charges for fees as we try walk out the door arguing with my partner. There lady cook is a thief she give you different prices when you order she night lady the whole experience was not good at all do not stay here this place is ruined and run down from the new Mangement. They don’t care about there quest.

This place is not a good place to stay very ruined and no lights, no good staff. Water coming from bathroom , sink , and shower. The night lady charged you more on food they don’t bring ou menu to see what prices your paying for. This hotel should be reported. By health and sanitation

Run even if this hotel was free First off, I traveled from the states, an 17 hr flight and reached Lagos by 9:30 pm to reach the hotel at 10 pm and nothing was working. Not any water, lights, pool was dirty and broke. This was a bad start to our Honeymoon. They also put us in a tiny boxed room which was the wrong room. I was so sorry I even paid for my services in advance. They brought me and my husband one pale of water to wash our azzes. Bruh. I’m like damn, now I’ve seen it all. They changed our room in the morning to a better room but still wasn’t the water view that I paid for. Smh. Listen if you don’t like wahala, save yourself and don’t stay at this place. These people just don’t care.

Dirty place to stay , no lights , dirty water