洛克維尤有限公司飯店

This is a very terrible experience in this hotel . First they checked me into a room with malfunctioned door and key with a dirty duvet , then my period came out on my second night and their sheet got stained . I even had to wash it out so it won’t be obvious or messy but I was detained in my room from checking out , that I either pay for the whole sheet or pay 1000 for chemical to wash the sheet. Like who does that? I was embarrassed by the duty manager and the laundry person . I will not recommend this hotel for any body, unless you are ready for your own dose of ‘embarrassment.

Their hotel manager Gabriel Odiba is the worst!! Booked for my wedding(informed them) and it was the worst experience ever! Paid for Ambassadorial and i was informed on my trad day(same day i was to check in) that they only have Royale finally agreed and asked for a refund, got to the hotel for check-in and ask for the refund and was given Ambassadorial Suite....changed my room again without my consent...WTF They Complained over stained floor bathroom towel (its a floor towel) I complained over dirty room and soakaway smelling bathroom for a room over 45k and they said the smell wasn't bad....Aaah! The dirty room...their reply was staff said he cleaned it...duh r u blind....dey hv a very useless answer for everything. Service is 0%