拉斐特Bed Bath Beyond附近住宿

我直接打電話給酒店,以確保能爲兒子預訂房間,他需要輪椅無障礙淋浴。他們向我保證房間滿足了我的需要。我們離開的前一天我回電了,女士告訴我房間有無障礙淋浴,上面有我的名字。入住在3點。我於2:30到達,以確保房間滿足我們的需要。檢查後,我被告知房間有一個跨過浴缸的台階!經理走到桌子跟別人說我們還有你們的房間。我作爲萬豪獎勵會員已經很久了,這是我們唯一有問題的酒店。我們離家3個小時,因爲醫療預約沒有地方可住,經理也幫不上忙。提前預訂和打電話確保他們能夠滿足我們的需要沒有用,因爲他們只是在登記之前將房間給了其他人。

這是我迄今爲止住過的最差的酒店,開始,一進酒店,前台的代理甚至沒有打招呼,她盯着我,好像我應該先和她說話一樣。她更擔心她打的FaceTime電話,而不是照顧客人。所以我然後回到我的房間被嚇壞了。我第一次預訂了一個大號工作室,收到了一張2張雙人牀。沒有大吉,但本來希望在入住時被告知我的房型不再可用,我到達房間,那是最差的地方,房間噁心。牀上有污漬,窗戶密封的舊雪茄煙(必須在那裏呆一段時間,否則不會幾乎是黑色的),骯髒的骯髒櫃檯頂部,骯髒的微波爐,等等。在這一點上,我只想要一個新的,希望乾淨的房間。我打電話到辦公桌要求搬房間,在中間解釋我被掛斷了。然後我走到辦公桌前告訴她取消我的房間。此時我只想出去!然後她告訴我她要收我錢,然後檢查我(記住我在那裏是5-10分鐘的頂部)。然後她告訴我,只有總經理可以申請退款,晚上11點打電話和他說話。我按指示回電,並表達了我對總經理布蘭登的擔憂和厭惡,只被解僱。他是我遇到過的最不專業的經理。我大麥得到了道歉,我所做的道歉是簡短而不屑一顧的。我現在明白爲什麼工作人員是他們的方式,因爲他們是由一個遠離關懷和專業的人領導的。我永遠不會再次入住這個酒店,我也會建議你這樣做。至少讓我可以幫你省去頭痛。我希望這些評論用於培訓和問責制。該物業在維護 IHG 標準方面表現非常差,應該進一步調查。

這是我們第一次訪問Home2 Suites,我會強烈推薦。我們一直在旅行,由於下雨和交通延誤。當天是微軟安全事件關閉了一天爲企業提供大量電子服務。您的員工(總共3人)儘管沒有房間鑰匙,但都微笑着迎接我們。我們到達時,他們能夠生產鑰匙,我們感到非常歡迎。第二天早上,我參觀了自助早餐,這相當令人印象深刻,有很多選擇。再次,我受到了維護人員和前台人員的歡迎。我肯定會推薦這個位置給任何要求的人。保持偉大的工作!!!

This has been one of our favorite places to stay over the years, we sometimes stay 2-3 times a year. Sadly, I think we might look for a new place to stay when we visit Lafayette in the future. The staff was very kind, helpful and accommodating this visit. Check in was great, fast and easy. Our room was dated, but fairly clean. I didn’t report it, but one of the lamps was missing on one of our nightstands, so it seemed dark in the room. The bathroom could’ve been cleaner, grime in the doorway that may be permanent, I couldn’t tell. Hot water took forever to come out of the shower. A/C seemed to be broken most of our stay. The other BIG problem this hotel has is people who aren’t guests using the pool. This time, they had a system. Park in the nearby parking lot, get a housekeeper to let them in, then enter through one of the pool view rooms that a housekeeper was cleaning, to make it appear they are guests. I know they weren’t staying in that room because when we went to the pool, the inner door was opened and the housekeeper was cleaning, no guests were staying there. This kind of thing has happened the past 4-5 times we’ve stayed here. Mother’s Day, they parked in the parking lot and set up a complete party complete with obnoxious music, food, screaming kids running around on the pool deck and not one of the people was staying at the hotel…they never are. I don’t know what can be done because it’s so easy to enter the pool from the parking lot UNLESS they go back to having to use your key to enter the gate and instruct housekeeping that their friends and families done have free reign over this pool, it’s strictly for guests and ENFORCE IT IS ONLY FOR HOTEL GUESTS. We paid for our room, and expect peaceful use of the pool, these people aren’t guests and shouldn’t be allowed to use the pool when guests are just trying to relax out there.

住在Cajundome的Reba McEntire音樂會,就在馬路對面!幹得方便。友好的員工!乾淨的房間,餐廳的早餐和晚餐都很好。它離其他用餐區等太遠了。我一定會再來的!

我會盡量做到不偏不倚,5天前,我在一個大城市新建的住宅客棧,總的來說,老佛爺機場住宅客棧真的是一次很好的住宿。優點:這個地方非常乾淨。清潔人員竭盡全力確保這個地方從上到下都很乾淨。整個酒店都有清新干淨的香味。整個房間在抵達時一塵不染。此外,前台工作人員非常樂於助人和包容。他們非常迅速地迴應通過Bonvoy應用程序中的聊天功能發送的消息。我很遺憾沒有獲得入住我們的代理商的名字,但她在建議當地美食方面非常有幫助。Feezo's現在是我最喜歡的烤牡的新餐廳。 缺點:房間真的很陳舊,顯示出大量的磨損。更具體地說,牀墊形狀很差。從頭到腳都有山丘和山谷,不舒服。我幾乎肯定這是物業開放的原始牀墊。沙發也是如此。一點也不舒服,枕頭和墊子形狀很差,請注意,這些物品很乾淨,但又舊又破舊。電視也過時了。真的很小,大概是Gen1等離子,24英寸。頻道陣容令人印象深刻,不過,有段時間沒看到酒店很多頻道,總結來說,是一次不錯的住宿,比實際房間的清潔度印象深刻。早餐還可以...食物不錯,但是一點奶酪都沒有,我還沒有決定以後是否還會住這裏,因爲我習慣了更新的酒店氛圍。