拉斐特希爾頓惠庭飯店

A nice stay experience.

Save yourself the stress, find another place. When I arrived to stay I was told that my room door was malfunctioning and that they needed to call maintenance. After about 10 minutes I was told that maintenance was not answering their phone and they were booked so I would need to find a new hotel. The person at the front desk did not offer to call around or assist in any way. It was midnight and I was in the lobby with 2 children while trying to figure out a solution. The new hotel room was significantly more expensive that this one. Nothing was done and I still have not been refunded. The next day I received a call stating that someone unauthorized was in my room and they wanted to know why I checked out the same day that I checked in. A manager is supposed to call me, but that has yet to happen. I would not recommend them or take the chance that this could happen to you.

Hotel itself was fine although digital key was not provided in the mobile app and the biggest problem was the $ cost price was ridiculous as nearly $700 after taxes for just 1 night at the hotel. Really feel like they are taking advantage of parents of Purdue students for family weekend with that extreme price point.

Good stay, friendly staff, need some maintenance I liked how there were free waters available at the front desk, along with some snack for purchase. The breakfast was acceptable and the hotel set up was generally convenient. The staff was friendly and welcoming to Boilermakers. The room set up was good but my main complaint was that the bathroom door would not close (not talking about locking/it would not stay closed) and given that we had our adult son with us, it was inconvenient.

Great Stay Very clean and well-kept. Staff was friendly and helpful. Nice sized pool for the kids to play. Breakfast was delicious.

Beautiful and spacious room. Night shade keeps all light out...wonderful. only complaint is we could hear people walking across floor above us.