Paradero Todos Santos - Exclusive Experiences Included

If you’re considering Paradero Cabo as your next luxury escape, don’t. For the staggering price of $1,100 per night, we expected impeccable service, well-curated experiences, and spacious accommodations befitting a high-end retreat. Instead, we endured disorganization, lackluster service, overpriced mediocrity, and outright negligence. Paradero is a place that prioritizes aesthetics over actual hospitality. Pros: • The landscape is undeniably beautiful, though the grounds aren’t as expansive as the price tag suggests. • The restaurant (which is in the Michelin Guide but not Michelin-starred) had solid food—except for a serious food safety issue that made me sick. • Cesar is the only reason this review isn’t a complete zero. His service was exceptional, and he deserves the one star I’m giving. Cons: 1. Overpriced, Unreliable Transportation – Paradero charges $360 for roundtrip airport transfers, but they didn’t even show up on time. We landed to find no driver and no response for four hours. And as if that weren’t bad enough, they charged us twice. 2. No Food Upon Arrival – After a long, frustrating arrival, we got to the hotel at 11 PM, only to be told there was no food available. This crucial detail was never communicated beforehand, so we had to wait until 7 AM the next morning to eat. 3. Service Collapse – While service started off fine, it completely fell apart by the weekend, likely because of Valentine’s Day crowds. But for a “luxury” hotel, this is inexcusable. 4. Tiny Rooms – For a huge development in the middle of the desert, we were shocked at how small the rooms were. There’s no justification for this when you have unlimited land to work with. 5. Lackluster, Overpriced “Experiences” – The Temezcal was decent but way too expensive. The art walk was laughable—the guide knew almost nothing about the art. I would’ve gotten more insight from a quick Google search. 6. Disorganized Communication – They create an itinerary for you but don’t even follow it themselves. Every experience felt like a logistical mess, and you’re left scrambling for answers. 7. Transportation Scams (Again) – Even beyond the airport debacle, their local transportation was unreliable and outrageously overpriced. If you wanted to go anywhere outside their limited schedule, you had to pay $30 one way. 8. Food Safety Violation – I Got Sick – The restaurant, which is in the Michelin Guide, served pickles on a copper plate. Acidic foods react with copper, making it unsafe to eat—which I found out the hard way when I got sick after the meal. The fact that this happened at a place trying to position itself as a fine dining destination is beyond unacceptable. For the price of a true five-star resort, we were met with poor service, tiny rooms, overpriced experiences, and a blatant disregard for food safety. Paradero is all about the aesthetic, with none of the substance to back it up. Save your money and book literally anywhere else.

to Cabo at least twice a year and stayed in so many high end resorts (Four Seasons, Ritz Carlton, NOBU, The Cape, Esperanza, Viceroy, Le Blanc) and absolutely never experienced what we experienced here. ROOMS: NO HEATERS gets extremely cold at night especially going to the bathroom since the bathroom is not part of the room and u literally have to go outside! Also be prepared that rooms in the back/backyard have NO PRIVACY and UNSAFE…some workers from the field will be walking around and creeping on you. While I was showering I had some man hide in bushes and watch me shower. good luck taking a bath in the tub that is outside because someone will creep on you. ABSOLUTELY NOT okay! I even recorded a video of it. SERVICE: -0/10 We never got greeted at the lobby they just left us hanging the guy barely even spoke English and was talking on the phone. No one showed us around the property they just told us the room number and we had to go find ourselves. RESTAURANT: be prepared to wait for ur food for about an hour and not the fact they will get it right from the first time. this is NOT a 5* hotel or restaurant the only 5* is the price tag. For this price, I’ll rather stay in Four Seasons in Cabo where service is 5* guaranteed. My sister been wanting to come visit this hotel for so long I told her to cancel and not waster her money and time here.

Mi estancia en Paradero fue sencillamente espectacular. Sin duda, uno de los mejores hoteles en los que me he hospedado. La atención del staff fue excepcional, siempre atentos y amables, asegurándose de que cada detalle fuera perfecto. Las instalaciones son de otro mundo: modernas, confortables y en completa armonía con el entorno. Y la experiencia de ver las estrellas por la noche... ¡alucinante! Es algo que todos deberían vivir al menos una vez en la vida. Un hotel rodeado de mucha paz y perfecto para desconectarse de todo. ¡Gracias, Paradero, por hacer de mi estancia algo tan especial! Espero volver pronto.

There is no denying that this hotel's design, architecture, rooms, surroundings, etc. is exceptionally beautiful, gorgeous, magnificent -- truly. Even better than the photos, literally everything is breathtaking. The staff and everyone actually working the hotel day to day are also so lovely in true MX hospitality. Everything else needs work. While Paradero absolutely has the looks of a luxury five star hotel, it functions like a first-timer bed and breakfast at best. Three examples. (1) TLDR: Knew about a food allergy and then fed us that food. Prior to and then upon arriving (count, twice), we told Paradero about my husband's severe nut allergy. You may eye roll but dietary restrictions are pretty relevant information for a hotel that distinguishes itself with its "all inclusive" "life-changing experiences" which include food that we don't have any choice to customize. They also asked us without prompting, two times, so when we answered two times, we had some basic expectations that they'd do something with the information. So at our very first experience during the first night of our stay (sunset beach), they set us up with a lovely bottle of wine and then served us a very large bowl of mixed nuts to snack on for the hour or so we spent on the sand. No other food options so my husband had nothing to eat. We didn't make a fuss; just told the front desk about the incident the next morning. When we did, this person responded by asking if my husband had eaten any (given the severity of his allergy) and when we said he obviously had not (given our very expert ability to identify cashews, peanuts, other usual suspects), she confirmed, so no harm no foul and maybe our guide that night had directed the nuts bowl to just me. That was it. So we asked if she could still please let management know and if someone could get back to us to discuss. When no one reached out, we asked again the next day and then the next. We didn't speak to anyone about what happened until we were walking to our car after check out -- on a little path, a cowboy-looking senior manager, owner, investor, who knows, apologized on behalf of Paradero, said he acknowledged this "huge" issue and that someone would absolutely get back to us. Anyway, no one has and it's been a few weeks. (2) We spent US$125 (pre tax, service) each for a special 4-course Day of the Dead dinner that was a huge, huge sad flop. Dinner started hours late and then each course (again there were only 4) was spaced out by way too much time (like an hour). Not sure how this could have been so poorly executed when the dinner required pre-registration and then with only 10-15 people who attended. We were so tired by 11 pm, we skipped dessert. The chef also came out to explain each course in Spanish which was sometimes translated to English but we were mostly left to guess. So at some point we went back to our room and got my husband's EpiPen to have handy and ate in distress. (3) While w

Una experiencia inolvidable en un hotel unico en el mundo donde se realizan experiencias muy personalizadas y con gran atención al cliente. Todo el staff un 10, desde el primer minuto te hacen sentirte como en casa. Y no tengo palabras para explicar la zona donde esta situado el hotel, sin aglomeraciones e inmersa en la naturaleza, se respira paz y tranquilidad, una joya.

Un lugar increíble, con un diseño de jardín que que exalta el hermoso paisaje del desierto y que combina perfecto con el diseño del hotel. un nivel de atención y cuidado por los detalles por parte de todo el personal excepcional, no nos queríamos ir Además tiene muy buenas experiencias y su restaurante aún que no es barato es de 10