The staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
訪訪客用戶Very enjoyable experience. The hotel is in an idyllic spot. Lovely but small infinity pool and look outs to lake and volcano. Breakfast was OK and staff all very good. We were lucky enough to check in a few hours early, the staff prepared our room as we arrived earlier than expected. Many thanks. Rooms a bit tired really but great views from large windows and cleaners very good.
JJudyLocation is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.