Tried to cancel stay because of getting Covid. Trip. Com did nothing but shove it in the hotel’s court. Spoke to the hotel and they said trip.com was the entity that needed to cancel. What a run around. I guess trip.com would have appreciated it more if the whole hotel would have been exposed. Did the responsible thing and stayed home and lost the money. Never will I use trip.com again!
翻譯
訪客用戶
入住於 2021 年 11 月
家庭出遊
2 則評論
5.0/5
超棒
發布於 2021 年 11 月 8 日
We had just a quick overnight stay. The staff were gracious and the room was very nice and very clean.