The Okura Okazaki Bettie is a beautifully designed modern hotel and was the perfect choice for our combined business/leisure visit to Kyoto. The location was reasonably close (short taxi ride) to excellent restaurants and sights in the culturally historic area east of the river. The guest room quality, cleanliness and comfort is excellent - finished to a high standard with large windows overlooking the garden below and temples beyond. Breakfast was served in the restaurant overlooking the hotel's own zen garden. The choice of either ”Kyoto”or ”American” breakfast was amazing, beautifully presented bento style, exceptionally fresh, plentiful and delicious. Indeed this was one of the best hotel breakfasts ever. Finally the service level is exceptional. Both management and staff did everything they could to make our stay enjoyable and hassle free. Neither the most nor least expensive option in Kyoto - just simple great value. We look forward to returning next time.
Hotel Grand Fine Kyoto Okazaki (京都岡崎精品飯店) 鬧中取靜,享有極佳的地理位置,周邊有許多值得一去的地方,且均在步行距離的範圍內。飯店距離京都火車站約15分鐘車程,您可輕鬆開展購物、觀光等一切活動。京都岡崎精品飯店,客房採用溫暖的色調、輕柔的照明和現代化的內飾,營造出舒適溫馨的居住環境。所有客房均設有沙發、DVD播放機、Nintendo Wii體感遊戲機等配套設施,浴室還配有浴缸和免費的化妝品。此外,飯店設有飲料自動售貨機,24小時櫃檯可應要求提供熨燙等服務,能夠滿足您入住期間的一切需求。簡而言之,京都岡崎精品飯店以其獨特的定位,尤其受到青睞。飯店提供盡善盡美的個性化服務與設施,可為每一為入住於此的賓客奉上甜蜜且美好的住宿體驗。
Overall, amazing stay at the Miyako Westin Kyoto. Great location (quite central but not in the hectic district of Gion, at the foot of the hills on the east side of the side), stones throw to most restaurants / places of interests. Immediately got upgraded to suite when checking in (Platinum Bonvoy member), great service and hospitality. Suite was beautiful with balcony and great view, 2 member of the reception went up and escorted us to the suite. Food was amazing! Great breakfast spread with Japanese and Western options (the croissants are to die for, probably the best I've ever had!). They also have a Japanese Kaiseki option for a more authentic experience Concierge was super helpful. They managed to book us a table at a 1 michelin star Kaiseki restaurant with one day notice (keep in mind that most places are booked out 1-2 months in advance and the concierge had to call 15+ restaurants to find us a table) There was also an in-house ”Onsen” (Japanese bath house) with over 2000 sqm indoor and outdoor hot pool. Amazing place to relax and unwind after a day of exploring the city. Wonderful stay all in all and a definite stay again for future trips to Kyoto. Highly recommended!
Loved our time in the Hotel Shikisai Kyoto. Nice location that is 5 minute walk to Karasuma Oike line. Suite had everything we wanted for our stay, including comfortable beds, sitting area, washer/dryer, and beautiful soaking tub/shower. The neighborhood is quiet and there are numerous small shops and restaurants in close walking distance. Staff was very helpful and willing to answer questions that we had. If we come to Kyoto again, we would look to stay here in the same suite.
訪訪客I’ve booked for two nights in this hotel. Everything is almost perfect in the first night. The location is good, nearby the train station, a 24hr familymart in 2min walkable distance. The non-contact check in requested by the hotel through email is smooth and im okay with this arrangement. The instructions in the email are clear enough and i had successfully found the hotel and got into the room. It did look like perfect but something terrible happened in the second night. I came back to the hotel at 8:49pm and found i could not enter the room because the password was wrong. I entered exactly the same password which did work at the first night. Ive tries so many times slowly and clearly to confirm its not my mistakes if i had enter wrong password. After many times of wrong entering, the electronic lock was locked for trying. I was so desperate and sending email to the hotel asking for help, as my phone had only internet service but no phone call. Of course there was no any reply even till now, which is extremely ridiculous. Then I walked to the familymart trying to ask for help. Luckily there was three locals in the shop and one of them could speak english, they helped me calling to the hotel number instructed in the email , saying that is a 24hr number for emergency need and no one answered :) Then we google the hotel and find another number, then a japanese local answered. After communication with the staff, the three locals go to the hotel with us( they were super super friendly and helpful, thank you very much), trying to unlock the door by following the steps told by the staff in the phone, yet the door was still locked. Then the staff asked we to wait for 10 mins and someone will come. The 3 locals waited with us( AGAIN, THEY WERE EXTREMELY FRIENDLY, i cant imagine how would it end up that night without their help) Then the staff came and took only 2 seconds unlocking the door, I watched with my eyes that he did not enter the password I was given but another one, he did exactly know what was the right password. What the f was happening? Why the Password was changed? Who did that? Ive paid for two night! After opening the door, the staff just continually saying sorry and not answering my question. EVEN TILL NOW, i dont get any reply from the hotel, explaining what happened that night, it is the most ridiculous and terrible experience i ever had in my life.