京都鞍馬附近住宿

Hotel is conveniently located next door to a subway station. It is a few stops from Kyoto station. There are many stairs and no escalator or elevator when you exit the subway so not the best when you have luggage. Front desk’s staff English is quite limited, which surprised me given that Hyatt is an American chain and most guests were American while we were there. There are two Nespresso coffee machines in the lobby but no milk. There are three laundry machines on the lobby level. Each machine serves as both a washer and a dryer and takes 120 minutes for 600 yen. People lock their load with a code and you end up waiting for a long time waiting for someone to show up to remove their laundry. Room is tiny, the size of a closet. Our room had two twin beds and a sofa bed for a single person. There is no room to move. There are no sheets in the room so we called to ask for sheets. The person who answered the phone did not know what sheets mean so we had to go to the lobby and describe what we need. The language barrier is real. Our room was on top of a road and we could hear almost every car that went by. It does not seem like the hotel invested in good windows. Make sure to pack ear plugs. The bathroom is quite small and has a weird setup with a shower next to a bathtub. Front desk staff is also not helpful with recommendations for places to eat. They show you a barcode that lists restaurants, but do not provide recommendations. We found an excellent Indian restaurant very close to the hotel. You exit the hotel and turn to the right towards the subway, pass the dry cleaners and cross the street, you will see a mini-mart and then a basement with an Indian restaurant. They open at 5 pm for dinner. It is very inexpensive and delicious. I recommend the butter chicken and cheese nan. Front desk will print for you, there is a charge of 10 yen per page. There is no concierge and staff was too busy to respond to questions about how to get places, instead they offered a map. Breakfast gets busy so be sure to get there early. They offer rice, curry, soup, fish, fruit, bread, coffee, juices and more. The egg is extremely runny and when I asked the attendant if they have egg that is better cooked, she had no idea what I was saying. I would not stay here again because of not being able to communicate with staff and because the room is so small.

我們第一次來京都時在這家酒店住了 4 晚。這家旅館非常乾淨，配有精美的配件和現代日式住宿，位於安靜的街區，遠離不斷的遊客人群，但同時步行即可到達皇宮，就在二條城對面。搭乘計程車僅需 10 至 15 分鐘即可抵達祗園區和京都其他主要旅遊景點。我還想提一下 Garrya Nijo Castle 京都的工作人員，他們讓我們感到非常受歡迎，特別是 Timothy Hui（前台經理），他超越了自己的職責，在我們訪問京都期間為我們提供了特別的住宿。

可推薦不願去商場逛街買東西的小夥伴，酒店附近交通方便，走路幾分鐘就是鴨川景區和吃東西的地方，葯粧超市優衣庫肯德基各種日料超多！ 酒店環境還可以，比較安靜，早餐選擇不多，住了三天都是一樣的菜品，早餐沒有中式，勉強能吃飽，服務人員態度不錯，要了熱牛奶也是立馬就拿來了👍 前台小姐姐態度一般般，不會中文，入住的時候沒用到微信和付款寶，用了現金税

酒店位置非常方便，乘坐京都地鐵至烏丸御池駅就到達酒店。附近有7-11便利店、藥妝店、超市、拉麵店，買嘢補給都非常方便。酒店內所有設施乾淨企理，酒店大堂有免費的梳洗用品、咖啡及茶包提供。房內有洗衣機及微波爐使用，呢樣絕對係值得加分。

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

地點比較難找，也沒有附設泊車位，但附近也有很多付費的停車場，附近也有超級市場。 屋內十分乾淨，有需要的物品也可以問他們取。

非常滿意的體驗，五星推薦～ 首先，地理位置非常好，離京都站很近，周邊購物、餐飲、便利店都超級方便。 其次，酒店新，設施好。洗手枱、浴室、衞生間三者全部在互相獨立的空間裏，真是太方便兩人住了！據觀察，兩床房的空間比單床房的空間更大哦～ Last but not least, 酒店頂層的温泉真好♨️每天暴走之後，在温泉池裡泡一泡太解乏啦～

私奔了連鎖酒店品牌，大概是國內桔子水晶檔次，房間佈局比較侷促，但洗手間是帶浴缸的淋浴間卻很大，不過在日本這個尺寸的酒店已經不算小了。晚上到達時入口找了半天，被門口移動過的指示牌誤導繞了一大圈，門口是個類似換駕照的警察局，步行到京都站大概10分鐘，出門對面馬路上有羅森和全家，左轉有個很大的唐吉可德，右轉是帶優衣庫的多層友都八喜，周圍購物很方便，酒店提供的備品很多，大多是雪肌精的，在祗園祭期間能千元以下拿下房間已經是性價比極高了，有趣的是訂好酒店後期間兩次退款又重訂相同房型，因為每次都比原來的降價了，不知道是不是匯率原因，其他酒店沒有發生過，也算格外優惠了。

離京都站，500-600米距離，大概走8分鐘左右。京都站對面馬路左手邊就是 價格算偏高的，但是環境也是真的好！早餐雖然是3000日幣——但人家有三種選擇:中日西混合自助餐（最喧嘩），西式自助餐（外國人多，正常説話聲音，不吵）和b1的日式自助餐（日本人吃飯好安靜，幾乎沒啥聲音）——更多選擇，更多歡笑 房間在日本酒店裡麪，也算是大的了——三人房，離電視還有個28寸行李箱的長度的距離，旁邊小沙發還有小桌子，要是想吃點東西，還能圍坐着吃——相較大阪心齋橋的四星酒店，三人房真的只有三張床的空間，好多了！