RESI STAY 西陣的評論

住宿方回覆: Thank you very much for choosing to stay with us and for taking the time to share your kind review.We are delighted to hear that you enjoyed the spaciousness of the room, the convenience of the nearby supermarkets and convenience stores, and the easy access to sightseeing spots by bus. We are especially grateful for your kind words that you would love to stay with us again. Such feedback is truly encouraging to our entire team.We also sincerely appreciate your valuable feedback regarding the air conditioning. Although we have confirmed that there was no malfunction with the air-conditioning system itself, we understand that comfort levels and preferred room temperatures may vary from person to person. We will keep your comments in mind as we continue working to provide a more comfortable stay for all our guests.Should you experience any concerns during your stay, including the room temperature, please do not hesitate to contact us. Our staff will be happy to assist you whenever possible.We sincerely look forward to welcoming you again on your next visit to Kyoto.

住宿方回覆: Thank you for staying with us and kindly review! We look forward to your coming again

住宿方回覆: 非常感謝您入住RESI STAY。我們期待您下次來京都時再次入住。

住宿方回覆: Dear Guest,Thank you very much for your wonderful review.We are delighted to hear that our room was perfect for your family trip and that you found it clean and comfortable. Knowing that you would choose to stay with us again is the greatest compliment we could receive.We truly appreciate your kind feedback and look forward to welcoming you and your family back to RESI STAY on your next visit to Kyoto.RESI STAY

住宿方回覆: 非常感謝您入住RESI STAY。我們期待您下次來京都時再次入住。

住宿方回覆: 非常感谢您入住RESI STAY。我们期待您下次来京都时再次入住。

住宿方回覆: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

住宿方回覆: 非常感謝您入住 RESI STAY，並抽出寶貴時間分享如此詳盡的評價。得知您在入住期間遇到許多困難，尤其是在溝通、辦理入住、稅務資訊以及夜間延誤等方面，我們深感抱歉。對於由此給您和您的旅伴帶來的壓力和不便，我們深表歉意。關於溝通方面，我們很抱歉語言障礙導致我們無法透過電話順利解決問題。雖然我們透過簡訊和預訂平台提供多語言支持，但我們理解在緊急情況下，即時溝通至關重要，很遺憾我們未能滿足您的期望。對於住宿稅方面的困惑和重複訊息，以及任何不正確或過分的要求，我們也深表歉意。這並非我們想要提供的體驗，我們將審查內部流程，以確保未來的帳單和溝通更加準確、清晰。此外，對於您在入住密碼和行李寄放方面遇到的問題，我們也深感遺憾。我們非常重視客人無法進入房間的情況，並將認真調查此事，以防止類似問題再次發生。我們衷心感謝您對攜程客服團隊提供的支援的認可，也很高興他們能夠在過程中為您提供協助。再次感謝您的坦誠回饋。對於您入住期間遇到的不便和壓力，我們深表歉意，並將根據您的意見改善我們的服務、溝通和入住系統。

住宿方回覆: 非常感謝您入住 RESI STAY 並分享您的回饋。我們很高興得知您覺得房間乾淨舒適，與照片相符，您也對附近餐廳和超市的便利位置感到滿意。同時，我們也很欣慰得知您覺得退房流程簡單又方便。但同時，我們很抱歉單獨的入住地點和缺少停車位給您帶來了一些不便，尤其是在您開車前來時。我們理解這可能會增加您的時間和費用，感謝您的回饋。我們會將您的回饋轉達給我們的團隊，以便日後改進。再次感謝您的入住和寶貴意見。我們期待未來能再次歡迎您的光臨，並為您提供更便利的入住體驗。

住宿方回覆: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

住宿方回覆: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

住宿方回覆: Thank you very much for staying with RESI STAY. We are looking forward to your stay with us for your next trip to Kyoto again.

住宿方回覆: 感謝您入住並留下評論！期待您的再次光臨。

住宿方回覆: 非常感謝您入住RESI STAY。我們期待您下次來京都時再次入住。