住宿方回覆: Thank you for staying at Mitsui Garden Hotel Kyoto Sanjo PREMIER and we very much appreciate your detailed review of the hotel. We are delighted to know that you were satisfied with your stay. Thank you very much again for your time providing us your feedback which is very important to all of us.We are looking forward to welcoming you again on your future trip to Kyoto.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you for staying to Mitsui Garden Hotel Kyoto Sanjo PREMIER and we very much appreciate your detailed review of the hotel. We are delighted to learn that you are satisfied with our large public bath on the 1st basement floor. Our hotel offers very unique service for our guests to enjoy the large public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.However, We regret to read that you were not satisfied with your stay at our hotel for some reasons. As for the breakfast and room amenities we truly disappointed to learn that we failed to exceed your expectation.It is via guest feedback and customer experiences that we can endeavor to provide our guests with a more luxurious and superior stay. Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Kyoto in future.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you for choosing Mitsui Garden Hotel Kyoto Sanjo PREMIER from among a number of hotels and for taking the time to share your feedback. We aim for a high standard hotel and enhance our skills in terms of service. Thank you for your lovely review and we hope to see you again in our hotel in the future. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with your stay. We also would like to thank you for your laudatory comment on our staffs. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us.We are looking forward to welcoming you back again on your future trip to Kyoto.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
Koyuki 小雪
高級大床房(無洗衣機)
入住於 2025 年 1 月
與好友旅遊
9 則評論
7.5/10
發布於 2025 年 2 月 19 日
洒店服務態度親切英文及日文流利check in 很有禮貌,
整體來講整個洒店感覺很乾淨⋯⋯另外自己都再book 多咗一晚,總共3日2夜,用了一晚下面嘅浴埸,很乾淨。
早餐也要一讚原來他們的芝士係自己做同攞獎的非常洋化也十分滿意👍。
住宿方回覆: Thank you for staying at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking the time to provide the review for your recent stay. We are happy to learn that you appreciated our convenient location and service. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Again, we appreciate your precious comment. We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
住宿方回覆: Thank you for your stay at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Kyoto Sanjo PREMIER was a memorable one and look forward to welcoming you back in the future. Rooms Department Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with our location. However, we regret to learn that you are dissatisfied with the breakfast. Again, thank you so much for having your time to offering valuable comment. We truly hope that you can give us another opportunity at Mitsui Garden Hotel Kyoto Sanjo PREMIER.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER, and taking your time to share your valuable comment.We are pleased to hear that you are satisfied with the public bathroom.Our hotel's public bathroom has been well received by our guests to relieve travel fatigue.If you have a chance to stay with us next time, please use the public bathroom again.Once again, your feedback is highly appreciated and we look forward to welcoming you back to Mitsui Garden Hotel Kyoto Sanjo PREMIER.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER and taking your time to share your experience. We are glad to hear that you were satisfied with our location and public bath. However, we regret to learn that you are dissatisfied with no views in the room. Our hotel is surrounded by buildings, so it is difficult to have views. Again, we appreciate that you have taken the time to provide us with your feedback and look forward to having the opportunity to welcome you back at Mitsui Garden Hotel Kyoto Sanjo PREMIER.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Kyoto Sanjo PREMIER in the near future.Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience. Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Kyoto Sanjo PREMIER in the near future. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager
住宿方回覆: Thank you very much for your fabulous comment and we are very glad that you enjoyed having stayed at Mitsui Garden Hotel Kyoto Sanjo PREMIER.We are glad to hear that you were satisfied with our location, which is quite convenient to go to main sightseeing spots.Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Sincerely Yours,Mitsui Garden Hotel Kyoto Sanjo PREMIERRooms Department Manager
住宿方回覆: Thank you for your stay at Mitsui Garden Hotel Kyoto Sanjo PREMIER. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Kyoto Sanjo PREMIER was a memorable one and look forward to welcoming you back in the future. Rooms Department Manager
住宿方回覆: Thank you for having chosen at Mitsui Garden Hotel Kyoto Sanjo PREMIER from among a number of hotels and taking time to review of the hotel. We are glad to hear that you enjoyed your stay.Again, thank you so much for having your time to offering valuable comment. We truly hope that you can give us another opportunity at Mitsui Garden Hotel Kyoto Sanjo PREMIER. Mitsui Garden Hotel Kyoto Sanjo PREMIER Rooms Department Manager