瑪克德昂群山飯店和Spa(Macedon Ranges Hotel & Spa)

The hotel was in a nice location with a good outlook but the restaurant was closed which we weren’t told until arrival, there were lots of cobwebs indoors and our room wasn’t serviced during the stay. The room was a good size but overall expected a little more for the price.

It is not a hotel but a old motel, ******* needs to insure the descriptive is correct and facilities as shown on web are actually open.

Advertised as a hotel, but it turned out to be a motel and a poor one at that. While the view from the room was nice, that was the only good thing about this place. Upon entering the room, we noticed a laminated card that said “our water is being tested please drink these complimentary bottles” next to two measly 600ml bottles of water. This is completely unacceptable for a hotel or motel to not have clean drinking water readily available in the room. Reading other reviews, I found out that this has been an ongoing issue for at least three months, which is appalling. To make matters worse, we were excited to try out the spa bath, only to find out that the water was barely lukewarm. We spent 10 minutes trying to fill the bath, but the water was coming out of the faucet stone cold. This completely ruined the whole reason we booked here in the first place. It seems like the hot water system can't keep up with the occupancy or just doesn't work at all. To add insult to injury, we couldn't even take a shower because of the lack of hot water for the remainder of the night. The grounds were in disrepair and looked shabby, which was a big letdown. The bed was uncomfortable, and the TV was better suited to a caravan than a ‘hotel’. If you need any help from reception, forget about it. They only operate strict hours and then leave you stranded. This is not what I expect from a hotel. Overall, I would never stay here again. The lack of clean drinking water, hot water, and basic amenities make this place a complete disappointment. Save your money and stay somewhere else.

The room was large and roomy. Great views of mt macedon. Only thing we didnt like was that the swimming pool had limited opening hours.

The room was very spacious, bed was very comfortable and the fact that the spa is situated in the room and not in the bathroom was a big plus. The views are magnificent

This is not a hotel, at best it’s a motel. The rooms are rundown and out of date. We had to fix the wheel on the sliding door as it wouldn’t open to enter the bathroom, when we did get in the bathroom the stench coming from the drains were disgusting. Couldn’t get any help from staff as there was literally nobody there. The dining room is permanently closed, the spa you have to book in advance as there wasn’t anyone actually onsite, the indoor pool was freezing and being filled with the garden hose. The only plus was the bed was comfortable. Definitely not worth the money!

Lovely views from room. Abit noisy being so close to the highway. Unfortunately the restaurant wasn't open and the spa was booked out.

Everything was good except we had to go to town for food.

Perfect location to retreat from the hustle and bustle of Melbourne for a night or two and explore the Macedon Ranges shops, breweries, wineries, food, hiking, and galleries.