I am thrilled to share my exceptional experience during my fourth stay at the Four Points by Sheraton Kuwait. As always, the warm and personalized welcome, seamless check-in, and outstanding service from Mohammed at the concierge made my visit truly memorable. Adding to the excellence, a special welcome back call from Roland, the Front Office Manager, immediately upon checking in, demonstrated a level of personalization that sets this hotel apart. I must express my gratitude for the thoughtful gestures that made my stay extraordinary—a welcome back cake, a bottle of Red Grape Non-Alcohol Drink, and a generous fruit platter with a personalized note. Kudos to Mr. Mounir Amer, the General Manager, for maintaining such high standards in his hotel. The commitment to excellence is evident in every aspect of the stay, including the exceptional service provided by staff members like Nazmul from Housekeeping. I highly recommend the Four Points by Sheraton Kuwait to fellow travelers seeking not only a warm and personalized experience but also a consistent commitment to excellence. My stay, once again, exceeded expectations, and I eagerly anticipate my next visit. Best regards, Kumar
翻譯
stevetravelsandeats
入住於 2023 年 11 月
商務出差
8.0/10
很好
發布於 2023 年 12 月 12 日
Modern, clean well equipped hotel. Decent size room and great shower. A good Starbucks in reception but not much choice of restaurants on site or nearby. Breakfast was decent, staff at the hotel helpful and friendly. Not the cheapest but a good central location
翻譯
住宿方回覆: Dear stevetravelandeats, Thank you for sharing your comments and we are pleased to know that you had a good stay and enjoyed our comfortable rooms. We appreciate your kind compliments to our associates with regards to the professional service that they have provided. We would also like to let you know that we have restaurants in our sister property - St. Regis Kuwait, located in the same cluster and within the same location, in addition to the restaurants located at the Four Points Kuwait. We look forward to seeing you again soon at Four Points by Sheraton Kuwait. Warm Regards, The Management St Regis Kuwait, Sheraton Kuwait, and Four Points by Sheraton Kuwait
Shine T
入住於 2024 年 1 月
商務出差
10/10
超棒
發布於 2024 年 2 月 9 日
Had a really good stay at Four Points Sheraton in Kuwait. Though it was a very short stay it was very pleasant experience. The rooms were very clean and neat. Beds were comfortable. Breakfast was having good variety of foods and was really awesome experience.
翻譯
住宿方回覆: Dear explorer264244, Thank you for taking the time to share your comments and we are pleased to know that you had a great stay and enjoyed our clean & comfortable rooms. We appreciate your kind compliments regarding the breakfast variety and comfortable beds. We are truly thrilled to know you had an overall wonderful experience staying with us. We look forward to seeing you again soon at Four Points by Sheraton Kuwait. Warm Regards, The Management St Regis Kuwait, Sheraton Kuwait, and Four Points by Sheraton Kuwait
訪客用戶
入住於 2023 年 11 月
獨自出遊
10/10
超棒
發布於 2023 年 12 月 12 日
I spend 2 night in this hotel for businesses trip , Very nice hotel and the staff very professional, room super clean ,hotel very close to the city and easy to move , incredible hospitality absolutely I will come back. See you next time 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻
翻譯
住宿方回覆: Dear Valued Customer, Thank you for taking the time to share your recent experience during your stay at the Four Points by Sheraton Kuwait. We are extremely thrilled to know that you have an excellent stay and enjoyed our modern and comfortable rooms. Your kind comments will be shared with the entire team as it is always great to hear that we made such an impression during your stay. Best regards, The Management