住宿方回覆: Dear Lanxi001, thank you for giving us the scoring and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Jane Lai, Senior Assistant Manager, Guest Service.
訪客用戶
兩臥行政公寓
入住於 2024 年 11 月
家庭出遊
13 則評論
10/10
超棒
發布於 2024 年 12 月 29 日
設施:還可以
衞生:床單有臟
環境:還可以
服務:很好
住宿方回覆: Dear Valued Guest, thank you for giving us the scoring and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
訪客用戶
兩臥尊貴公寓
入住於 2023 年 8 月
家庭出遊
12 則評論
2.0/10
發布於 2023 年 9 月 13 日
各種差,1000左右的酒店沒見過這麼差的,早餐也是少的可憐,玩呢
住宿方回覆: 尊敬的賓客,感謝您抽出寶貴的時間為我們提供您的入住體驗。得知您不喜歡提供的歐陸式早餐,我感到很遺憾。雖然我們不斷努力維持客戶滿意度的最高標準,但遺憾的是,這次我們未能實現我們的主要目標。因此,我謹向您致上誠摯的歉意。請放心,我們重視您的回饋,並且您的回饋已被用來改善我們的產品和服務。親切的問候, Liaw May Choo - 住宿經理
住宿方回覆: 尊敬的賓客,感謝您的回饋,我們很高興得知您在我們這裡過得愉快。再次感謝您的寶貴惠顧,我們期待您再次造訪古晉馨樂庭高地服務公寓。謹致問候 - Liaw May Choo,住宅經理
Nijiadayeyoudiantian
一臥行政公寓
入住於 2024 年 5 月
商務出差
2 則評論
8.5/10
很好
發布於 2024 年 7 月 14 日
離機場比較近,交通方便
住宿方回覆: Dear Nijiadayeyoudiantian, thank you for giving us the scoring and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
住宿方回覆: Dear Valued Guest , it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
JAW LIN
尊貴一室房
入住於 2024 年 6 月
商務出差
5 則評論
7.5/10
發布於 2024 年 7 月 19 日
服務態度ok
住宿方回覆: Dear JL, thank you for taking the time to share your feedback. We appreciate your honesty and apologize if your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to be better serve you in the future. With warmest regards, Liaw May Choo, Residence Manager
匿名用戶
尊貴一室房
入住於 2023 年 7 月
好友出遊
24 則評論
4.0/10
發布於 2023 年 8 月 22 日
房間空調質量差,無法制冷。
住宿方回覆: Dear Valued Guest , it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager
訪客用戶
一臥尊貴公寓
入住於 2023 年 7 月
家庭出遊
8 則評論
9.0/10
滿意
發布於 2023 年 9 月 3 日
還不錯,適合家庭朋友住
住宿方回覆: Dear Valued Guest, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
spatick
兩臥行政公寓
入住於 2025 年 5 月
夫妻/情侶出遊
15 則評論
8.5/10
很好
發布於 2025 年 6 月 26 日
Location is out of the city centre but convenient enough as it is along the main trunk road into town, although the road can be quite jammed at peak hours..
Accomodation is spacious and comfortable enough but unfortunately the furniture and fixtures are not in best condition (doors cant close properly etc).
翻譯
住宿方回覆: Dear Spatick, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for your feedback. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Jane Lai, Senior Assistant Manager, Guest Service
Tony WTH
尊貴一室房
入住於 2025 年 4 月
商務出差
11 則評論
8.0/10
很好
發布於 2025 年 5 月 28 日
Good stay, free upgraded to 1 bedroom with iving room and kitchen, opposite of The spring Mall, easy to get Grab to anywhere. Few restaurant within walking distance as well.
翻譯
住宿方回覆: Dear Tony WTH, thank you for giving us the scoring and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Jane Lai, Senior Assistant Manager, Guest Service.
EngElaine
一臥行政公寓
入住於 2025 年 2 月
夫妻/情侶出遊
5 則評論
10/10
超棒
發布於 2025 年 4 月 29 日
Still the best place for a short break!! Tq to Kay Supit and Jane Lai for the extra mile they went to make my stay memorable as always!!
翻譯
住宿方回覆: Dear Elaine Eng, thank you for giving us the scoring and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Jane Lai, Senior Assistant Manager, Guest Service
Ee Yin
尊貴一室房
入住於 2025 年 1 月
商務出差
3 則評論
10/10
超棒
發布於 2025 年 2 月 14 日
Very good stay .will consider to book again next round.Good stay.
翻譯
住宿方回覆: Dear Ee Yin, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
訪客用戶
尊貴一室房
入住於 2025 年 1 月
商務出差
10 則評論
10/10
超棒
發布於 2025 年 2 月 20 日
Near to airport, nearby a shopping mall. Got seafood porridge restaurant right beside.
翻譯
住宿方回覆: Dear Valued Guest, thank you for your feedback and we were delighted to learn that you enjoyed your stay with us. Once again, thank you for your valued patronage and we look forward to welcome you back to Citadines Uplands Kuching again. Best regards - Liaw May Choo, Residence Manager
Jia Ze
一臥行政公寓
入住於 2024 年 12 月
家庭出遊
5 則評論
8.0/10
很好
發布於 2025 年 1 月 4 日
The location and apartment is decent but for the branding I would expect more as the apartment is quite dated, and breakfast spread is normal
翻譯
住宿方回覆: Dear Jia Ze, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for giving us the scoring. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Residence Manager