古晉Brooke Monument附近住宿

這是我的真實評論。地點優越，非常靠近市中心，搭乘計程車大約需要 5 分鐘（通常花費約 RM4.50-6）。飯店相對較新，所以清潔程度為 10/10。我的房間在 5 樓，因此除了路上車輛的喇叭聲外，我沒有聽到任何干擾我睡眠的噪音。 請注意，飯店執行嚴格的規定，但在我看來，他們制定這樣的規定是合理的。例如床單上不能發現污漬，否則將收取rm50。 我也喜歡他們在這裡使用智慧技術的方式。無鑰匙進入房間，無需像許多其他酒店那樣麻煩自己打電話給接待員。他們透過 Whatsapp 進行交流，我不得不說他們的反應非常快。我之前要求多要一條毛巾，不久之後就有工作人員敲門遞給我一條毛巾。 我建議改進的唯一一件事是不要讓很多員工在房間裡待太久。我不知道為什麼每天早上、下午、晚上甚至晚上，我都看到外面有清潔工哈哈哈。 另請注意，沒有任何健身房（我認為！） 對於穆斯林旅行者，下面的餐廳提供酒精飲料，但聲稱提供“清真”食品（這在那裡很常見）。因此，如果您像我一樣認真對待這一點並且更喜歡在合法的清真餐廳用餐，請注意這一點。 不過，Anuar Steamboat 距離酒店步行約 8 分鐘。一定要嘗試。 總的來說，我肯定會回來。價格合理，地點優越，清潔度好，反應靈敏。

The hotel is very clean which I appreciate. The bed is also comfortable. However, I can see some black stains on the bed sheets, hidden from view. The room is a triple room, marketed as one queen size bed and 1 single bed. However, the ”queen size” bed is more of a double bed instead of queen size. In addition, I can see the ceiling, especially around aircon ducts inside and outside hotel room, is starting to mold badly. Management should do something about this. Breakfast is very poor with similar offering on a daily basis. Mostly carbs without much real protein or vegetables. Response to service request was also slow. After checking in, I called housekeeping to complain about the safety box. After 30 mins, I called again and the person who answered seems clueless. Only after another 60 mins did I receive their response. I think waiting 90 mins is unacceptable!

不滿意。廁所很難衝。電熱水壺有油（可能是顧客以前用來煮麵的）——已經知道客服了。但問題仍然沒有解決。毛巾像地板布一樣被撕破。嗯.. 抱歉 place2stay。第一次來這裡..非常失望。因為我花了三個晚上來處理這件事。

飯店距離海濱約2.5公里，有點遠，但沿途有許多酒吧和餐廳。早餐味道不錯，但主要是亞洲食物，品種不多。可以停車，但不是免費的，因為需要停車券。房間大小和設施都還不錯。然而，地板破損，淋浴間沒有儲物/架子，因此很難放置淋浴用的洗漱用品。由於床和電視之間的距離，電視也很小。毛巾已經舊了，請更換。除此之外，這家飯店的優勢在於停車、早餐供應和有競爭力的價格。整體入住體驗為 6/10。

金伍德是我住庫晉的第一家酒店,在金伍德四步分店體驗不錯,但在庫晉這裏小了很多,幾乎像客棧式住宿。這家酒店基本,對於一般的旅行者來說足夠了。只要記得自己帶牙刷牙膏,因爲酒店不提供任何!兩次入住都住一樓,跟游泳池的水平一樣。注意泳池挺小的。咖啡廳寬敞舒適。早餐根據入住率而定,有的有阿拉卡(nasi lemak,炒麪,粥,西餐)或自助餐。我最喜歡的是魚粥。太新鮮熱了!

Check in was smooth. The room was somewhat clean. Maybe can change to new bed sheet next time around. Not the faded white colored sheet.

我在14/9/2019上舉辦了一次學校團圓晚餐,碰巧選了會場,以紀念我們建“羅克西電影院”的歷史,到羅克西酒店和我們學校,過去和現在都就在酒店對面。我們過去在週五課程結束後在電影院看電影,週五課程結束在12.30pm,晚餐期間吃的都是完美實惠的,房間乾淨,牀也舒服除了咖啡/茶的佈局,寫字檯需要重新安排,以獲得更好的間隔,衣服和衣架的掛件也不合適,因爲我們的肉眼也難看。在deco上有很多事要做,使它成爲一個更好的住宿地方。希望管理層只需支付一點點服務,讓客人開心喜歡歡迎飲料。七級茶茶餐廳的晚餐需要很多改進,特別是自助早餐--應該有各種食物(如炒麪、炒飯、沙拉混合,2個水果蛋糕/包子混合)。服務員和服務員都是優秀的-頂級服務,可以清理桌子

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

設施：完善 齊全乾凈衞生，地理位置非常好 服務：服務很好~店員很負責~~~~~~ 衞生：乾淨衞生，舒適 環境：環境很好~買東西方便，非常好