關丹Sakit Sendi Kuantan附近住宿

先説全五星的原因：朋友的H家皮項鍊落在了酒店洗手間，駕車回吉隆坡路上致電給酒店，找到後馬上安排快遞（當然要自己轉賬還錢RM20），三天後送還到家👍 我自己旅行過不下70個國家1000多座城市，應該説什麼類型的酒店都住過。這家Hyatt Regency是第二次，上一次是2019年。總的來説酒店度假風一流，價格非常划算，這次我的預訂是600+人民幣但不包含早餐。設施有點舊但非常乾淨，布草舒適，服務專業。停車免費+區域位置超方便。過來看看海+吃飯喝酒大榴蓮+擼擼鐵聽聽live bank，五星評價問題不大👍。

1.入住期間要求無煙房,牀上發現有污漬。我們試圖致電客房部更換牀單,但電話不通。不得不親自到大廳通知前台要求換牀單。客房部來了,“換”了牀單。我們檢查了牀單,發現完全相同的污漬。2.廁所門關不上。15分鐘內因3個主要問題而沮喪。我們前往大堂,要求更換房間。有一個吸菸室,因爲那是他們最後可用的房間。3.電話線不再工作,廁所卷不可用。4.我們知道這家酒店不提供牙刷牙膏,所以我們自帶。2號回來時,我們的洗漱用品都不見了。不提供洗漱用品,需客人自帶,且酒店不提供。不得不再次到大廳投訴(記得電話不通嗎?)。前台答應給我們房間送洗漱用品,但從未來過。第三天退房時,客房部看到我們,主動提出賠償我們處置洗漱用品。我非常感激他們爲自己的錯誤所做的努力,但這種補償(如果需要的話)應該來自管理層而不是員工,因爲他們沒有提供足夠的培訓並向員工闡明酒店政策。總之, 我非常難過,而且永遠都不會回來.

商務首選吧..因為在“市中心”旁邊百盛購物中心等。本地朋友推薦的酒店。 設施：比較老，和五星酒店還是有差距的，國內3星的設施？洗手盆裏居然還有煙頭。 配套：游泳池、健身房位於4樓，早上游樓一會，人不多，感覺還可以。 早餐：中規中矩，個人衹是雞蛋多了一點，其他的沒有吃啥。 第二天果斷換到了海邊度假村…

酒店房間很寬敞,但是淋浴房熱水無法正常工作。維修人員建議使用浴缸淋浴。要求早上6點起牀。早上7點起牀後,我接到了手機的早晨電話

房間本身還可以,雖然有點小,但很乾淨,這裏和那裏有點點,但沒什麼好擔心的。一切都足夠了。提供毛巾,肥皂和洗髮水也雖然小,只是夠洗澡2到3次,如果不夠可以要求,有熨斗房,地下室也有停車場。我想也許我應該給5星4星。

我們在這裏出差住了兩晚,必須說一切都很棒。酒店的位置離我的目的地以及城市的其他一些商業中心都相當近。至於房間,雖然小,但非常棒,令人驚訝的舒適。我肯定會推薦這家酒店給其他人出差。然而,由於房間空間有限,這家酒店可能不適合享受家庭旅行的人

地理位置很好，在市區中心但又稍微遠離鬧區，是渡假的好選擇。這次入住二臥室家庭套房，有大片窗景可以看到美麗的海景！早餐的品項也不少，還有戶外花園可以散散步，整體住宿體驗還算不錯的。

我被分配了一個4樓的房間。因爲它位於15層的較低層,所以我要求一個房間面向而不是面向吵鬧的主街。好選擇:足球場的景色,清真寺和城市的一部分。房間:酒店管理層可能認爲,上世紀80年代的鼎盛時期裝飾是一個賣點。除了平板電視,其餘的仍保留80年代的設置:百葉窗衣櫃,牀頭櫃中央控制檯,牀單(不是被子)上方的毯子,鋪瓷磚(不是大理石)浴室地板,大號(不是特大號)牀。他們試圖保持清潔,但椅子上的污漬、空調通風口周圍的模具、傢俱上的油漆脫落、浴室牆上的黴菌都超出了客房部的常規;整個地方都需要認真改造。

Had an event at the city centre which is very convenient for me to choose this hotel. Strategic location in the city centre and have a limited parking space. Plenty of eatery nearby within walking distance. Police Station nearby make me very comfortable to park at the location provided eventhough it is bit hidden to the main road.

The resort is nicely set up. Lots of trees and those who love nature wld definately love this place. The issue is the staff are mostly new and without much knowledge and not much sure they are properly trained/guided. Some whom are locals, don’t seem to be able to speak proper English. The restaurant is always infested with flies. Be careful of what u eat there. During my few days there for bfast, there were flies everywhere. Flies were dancing here and there on the food and our table. Some of their food is not covered and even their staff saw it but like just cldnt be bothered. Food taste is just ok only. Bicycles for free to use. But not maintained with many spoilt and useable. The room was ok. Spacious n clean. The villa’s pool was a bit dirty. I wonder how often they clean the pool. I understand sometimes leaves and other debris will drop in but it was dirty. Luckily upon my complaint, the staff came quickly to clean it, though wasn’t properly cleaned. The pool’s metal railing steps were moldy. The resort is big with beautiful landscapes. but sadly not properly maintained, not well kept. One can see debris and fallen leaves which were there for many days unattended. They seem to be lacked of staff to do the cleaning or at else, sweep it. It sad to see such beautiful resort to end up like tis.