吉隆坡皇家飯店的評論

住宿方回覆: 尊敬的先生/女士，吉隆坡皇家酒店向您問好！感謝您抽空分享您的回饋。我們很高興聽到您對我們友好的大廳工作人員和便捷的地理位置表示讚賞。對於您在溝通和客房服務方面遇到的不便，我們深表歉意，這顯然不符合我們期望的服務水平。您的意見已與飯店團隊分享，以便我們可以改善反應速度和對細節的關注。我們希望有機會再次歡迎您，並在未來為您提供更順暢、更舒適的住宿體驗。管理層吉隆坡皇家酒店

住宿方回覆: 尊敬的先生/女士，吉隆坡皇家酒店向您問好！感謝您抽空分享您的詳細回饋。我們很高興聽到您喜歡我們便利的地理位置以及順暢的入住和退房體驗。很高興您有機會探索附近的當地美食景點—肉骨茶和榴槤絕對是必嚐的。我們感謝您對我們的設施和浴室狀況的評價。雖然有些區域可能出現老化跡象，但我們仍在不斷努力升級，以提高整體舒適度和清潔度。再次感謝您的寶貴回饋。我們希望您能再次光臨，享受更美好的住宿體驗。 The ManagementHotel Royal Kuala Lumpur

住宿方回覆: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for choosing to stay with us and for taking the time to share your feedback. We’re glad to hear that you found our location convenient and enjoyed the value we offer, including our breakfast and spacious rooms. Being in the heart of Bukit Bintang, we are indeed surrounded by many great food options and well-connected to transportation, making it easy for our guests to explore Kuala Lumpur.We understand that the city can feel bustling at times, especially in popular areas like Jalan Alor and nearby streets. However, we hope you were still able to make the most of your visit and enjoy the vibrant atmosphere.We truly appreciate your review and hope to welcome you back for another pleasant stay in the future.Best Regards, The Management Hotel Royal Kuala Lumpur

住宿方回覆: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you for sharing your experience with us. We’re so glad to hear that, your stay exceeded your expectations. It’s wonderful to know that, you found the value, location and comfort of the room to your liking. We truly appreciate your feedback, and we hope to welcome you back for another enjoyable stay in the future.Best Regards, The ManagementHotel Royal Kuala Lumpur

住宿方回覆: Dear Mr. Nathanduo,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated our convenient location adjacent to the business district and enjoyed the variety offered in our breakfast selection.We truly apologize for the areas that did not meet your expectations. We understand that our hotel’s age and some limitations in equipment may have impacted your experience, and we are actively working on updating our facilities. We also regret that our service did not meet the timeliness you expected, and we’ll be addressing this with our team to ensure more efficient and attentive service in the future.We appreciate your valuable insights, and we hope to have the pleasure of welcoming you again soon with an improved experience.The ManagementHotel Royal Kuala Lumpur

住宿方回覆: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed our prime location in the heart of Bukit Bintang and found our facilities satisfactory. Your feedback about the hotel name is greatly appreciated. We understand how important it is for guests to have a smooth booking experience, and we will take this into consideration to help avoid any confusion in the future.We truly appreciate your support and look forward to welcoming you back soon.The ManagementHotel Royal Kuala Lumpur

住宿方回覆: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur!Thank you for your wonderful feedback. We’re so glad to hear that you enjoyed the spacious room, clean toilet, and our excellent location. It’s great to know that the proximity to the subway station and nearby restaurants made your travel experience even more convenient. We truly appreciate your kind words and look forward to welcoming you back in the future.The ManagementHotel Royal Kuala Lumpur

住宿方回覆: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for your wonderful and thoughtful feedback. We're truly delighted to hear that you had such a positive experience with our team. Your kind words about the friendly and attentive service from our front desk staff and bellman mean a lot to us. We’ll be sure to share your compliments with them.We're also glad you found the room comfortable, enjoyed the convenient location, and loved the breakfast and overall service. It's always our goal to make every guest feel welcomed and well cared for and we're thrilled we could deliver that during your stay.We look forward to welcoming you back soon for another great experience.The ManagementHotel Royal Kuala Lumpur

住宿方回覆: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our convenient location, easy access to transportation, and the variety of dining options nearby. It’s also great to know that, you found our rooms spacious and our breakfast selection satisfying.We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Best Regards, The ManagementHotel Royal Kuala Lumpur

住宿方回覆: 親愛的先生 / 女士，吉隆坡皇家酒店向您問好！感謝您花時間分享您的回饋。對於您在入住期間遇到的問題，我們深感抱歉。請放心，我們將立即與我們的團隊解決這些問題，以防止將來再次發生類似情況。

住宿方回覆: 尊敬的 Xitongshengjibukegai 先生/女士，您好，來自吉隆坡皇家酒店的問候！我們很高興聽到您發現我們的房間非常乾淨、經濟實惠且位置便利。您的正面回饋對我們意義重大。

住宿方回覆: Dear Mr / Ms Tarocat,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback with us. We’re thrilled to hear you enjoyed our prime location and found our staff to be helpful and attentive. We apologize for the issues with the sheets and the hot water, and we appreciate your understanding as we work to address these concerns. Your feedback about cleanliness and facilities is invaluable for our continuous improvement. We hope to welcome you back for an even better stay in the future.Best Regards,Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

住宿方回覆: 尊敬的先生/女士，您好，吉隆坡皇家酒店向您問好！非常感謝您的精彩評論。我們很高興聽到您喜歡我們優越的地理位置並且房間設施和服務符合您的喜好。聽起來您充分利用了附近的購物和便利設施。順便告訴您，Hotel Royal Signature 是我們的姊妹飯店之一。我們很高興您度過了難忘的時光，並期待將來再次歡迎您。此致，Rhusdi Rashid 酒店經理 吉隆坡皇家酒店

住宿方回覆: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for your wonderful review. We're thrilled to hear you enjoyed our prime location in Bukit Bintang and the convenience it offers for exploring local dining and shopping spots. We're glad you appreciated the view of the Petronas Twin Towers from your room, it’s truly a special feature.It’s fantastic to know that, our vibrant surroundings added to your travel experience. We look forward to welcoming you back on your next visit!Warm Regards,Rhusdi RashidHotel ManagerHotel Royal Kuala Lumpur