吉隆坡焦賴絲麗飯店的評論

住宿方回覆: Dear Sir/Madam,Thank you for your kind words about our hotel staff and the service they provide. We take pride in offering a friendly atmosphere and great value for our guests. We're glad to hear that you found our location to be moderate and the price reasonable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay!Thank you.From, The Management

住宿方回覆: Dear Sir/Madam,We sincerely apologize for your experience at our hotel. We regret that the room conditions and noise from the D hall interfered with your stay, resulting in discomfort and lack of sleep. Your feedback regarding the wet and smelly room is concerning, and we will investigate this matter promptly. We strive to provide a pleasant environment, and your comments will help us improve our services for future guests. Thank you for bringing these issues to our attention.Thank you.From, The Management

住宿方回覆: Dear Ooi,We sincerely apologize for the discomfort you experienced during your stay, particularly with the noise from the KTV above. We understand how disruptive this can be, especially late at night. Your feedback is invaluable, and we are actively working to address these issues to ensure a more restful experience for our guests. We appreciate you bringing this to our attention and hope for an opportunity to serve you better in the future.Thank you.From, The Management

住宿方回覆: 親愛的鋤頭，感謝您的回饋。我們很高興您覺得它有點驚喜，但我們理解它可能沒有達到您的期望。當我們努力增強我們的產品時，您的見解對我們很有價值。如果您想分享任何具體的經驗，我們很樂意聽到更多未來改進的資訊。

住宿方回覆: 尊敬的先生/女士，我們很遺憾得知您在入住期間對客房的體驗。對於您遇到的清潔問題，我們深表歉意，並感謝您的耐心配合，我們將盡快解決問題。我們很高興得知新房間為您提供了更好的體驗。感謝您讓我們注意到這一點，我們希望將來有機會歡迎您回來。

住宿方回覆: 尊敬的先生/女士，感謝您的回饋。我們理解您對我們設施的使用年限和狀況的擔憂。我們努力提供物有所值的服務，如果您認為早餐不符合您的預期價格，我們深表歉意。您的意見非常寶貴，因為它們可以幫助我們改進我們的服務和產品。我們希望將來有機會以更好的體驗歡迎您再次光臨。

住宿方回覆: 尊敬的先生/女士，感謝您與我們分享您的經驗。我們很高興聽到您發現我們的位置便利且我們的員工友好。感謝您對房間衛生、早餐和盥洗用品的回饋。我們將考慮您的意見以改善我們的服務。感謝您選擇入住我們飯店。

住宿方回覆: 尊敬的先生/女士，我們很遺憾聽到您的經歷，並對給您帶來的任何不便表示歉意。清潔對我們來說至關重要，我們將立即解決這個問題。您的回饋對我們很有價值，因為我們努力為所有客人提供舒適的住宿。感謝您讓我們注意到這一點。

住宿方回覆: Dear Suki,Thank you for your feedback. We're glad you found our location inside the mall convenient, and we appreciate your comments regarding the free parking. We apologize for any inconvenience caused by limited staff and the room door accessibility. Your insights are valuable as we work to improve our service and ensure a better experience for all our customers. We hope to welcome you back soon.Thank you.From, The Management

住宿方回覆: Dear Sir/Madam,Thank you for your positive feedback on our facilities, hygiene, environment, and service. We are pleased to hear that you had a good experience with us. We strive to provide a clean and welcoming environment for all our customers. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future.Thank you.From, The Management

住宿方回覆: 尊敬的先生/女士， 很抱歉，我們沒有為您提供您所收到的優質設施或服務。這不是我們飯店和員工的典型做法，我們一直在尋找改善客戶體驗的方法。您的滿意對我們非常重要，我們努力確保所有客人有賓至如歸的感覺。我感謝您的回饋，並已與我們的團隊一起審查以促進改進。再次感謝您的評論，我們希望您考慮再次入住我們酒店。 謝謝。 從， 管理